Overnight Assistant Project Manager

Chimes•Baltimore, MD

4d•$105,630 - $105,630•Onsite

About The Position

The Assistant Project Manager administers all aspects of the custodian contract and is responsible on a 24-hour basis for the work performed. The position requires strong interpersonal skills and compassion and respect for persons with disabilities. It assists with overseeing daily contract operations, maintaining quality and safety standards, supporting staff, and meeting contract requirements. This position is designated as essential; during an institutional emergency, the employee may be required to remain at or report to the facility to protect, recover, and continue operations. The role supervises, trains, schedules, and inspects cleaning activities; coordinates with government and facility staff; supports hiring, onboarding, payroll, and staff development; and helps manage quality control, safety procedures, supplies, and contract costs. It also oversees specified cleaning work and equipment-related scheduling, acts as backup Maximo Manager and, when needed, Shift Manager or Project Manager, and works with HR, community agencies, and job coaches to support Chimes employees.

Requirements

Bachelor’s degree from an accredited four-year college or university, or qualifying substituted experience: an associate’s degree with seven years of supervisory and/or management experience, or a high school degree with nine years of supervisory and/or management experience.
At least five years of experience in contract management and administrative duties.
Valid driver’s license from the state of residence, held for at least three years, and an acceptable driving record as determined by the Agency’s insurance carrier and applicable Chimes DC policies.
Must be at least 25 years old if driving a 15-passenger van.
Ability to stand or walk for long periods, use stairs, reach overhead, bend, kneel, stoop, crawl, and lift, carry, or push up to 50 pounds as needed.
Ability to work in dusty spaces or adverse weather conditions and to see details on floors, overhead, and other surfaces.
Ability to work independently and collaboratively; communicate effectively with employees and government staff; supervise and develop others; make decisions and solve problems; plan, organize, prioritize, and manage multiple tasks.
Ability to respond immediately to emergencies, analyze data and recommend corrective action, and complete tasks on time despite interruptions.
Ability to read, write, and speak English; use technology and manipulate numbers; maintain and submit reports, logs, and paperwork promptly; and understand and apply technical written material.
Ability to understand and comply with safety procedures, environmental requirements, and building, security, and company policies; operate machinery safely; and properly use and care for equipment and cleaning supplies.
Ability to attend work regularly and remain on site for the scheduled shift, work a flexible schedule as required including weekends and holidays, and attend and participate in training and work-related meetings.
Ability to demonstrate integrity and ethical standards, deal with others positively and respectfully, and provide guidance, direction, and technical support.

Nice To Haves

Valid CPR/first aid certification.
Knowledge of green cleaning principles and CIMS certification requirements.
Knowledge of electronic tracking systems such as MAXIMO, SAMS, TAMS, and JAMS.
Knowledge of regulatory standards, hospital standards, and facility management.
Knowledge of regulations for MSDS, fire and safety, hazard communications, and bloodborne pathogens.
Janitorial or custodial experience.
Demonstrated knowledge of building service management, relevant equipment, chemicals, and their application.

Responsibilities

Administer all aspects of the custodian contract, comply with agency policies and contract specifications, and help oversee day-to-day operations.
Accept service requests and, with Project Manager approval, provide services according to the agreement.
Supervise, train, schedule, and inspect cleaning activities; establish job task schedules and inspection procedures; and train supervisors to meet contract specifications.
Provide administration with a tentative weekly schedule of the manager’s hours, contact the on-duty supervisor by telephone on weekends, and submit daily inspection reports to BWI Administration.
Maintain positive relationships with government facility staff and receive and act on reports and requests from contracting office personnel.
Review and respond to inspection and deduction reports, promote high-quality work, resolve quality issues through quality control and staff training, and analyze operational challenges and recommend solutions to the Project Manager.
Conduct safety training and implement safety policies and procedures; keep the SDS book and chemical list current; and ensure compliance with site, security, safety, building, and company requirements.
Assist with hiring, evaluating, supervising, onboarding, and developing staff; help with time cards, uniform requests, badging applications, schedules, and daily time records.
Maintain payroll and supply costs within budget, submit completed time sheets and leave requests for Project Manager review, and ensure timely completion of time studies, evaluations, and employee communications.
Serve as backup Maximo Manager and act as Shift Manager if the backup system fails.
Ensure comprehensive cleaning, including subcontractor work; oversee pressure washing of white tile, restroom floor scrubbing and burnishing, and scheduling high dusting with genie lift operators.
Observe, manage, and provide feedback to staff; ensure job completion, dress code, personal hygiene, and compliance with building and security requirements.
Assist Shift Managers with onboarding new employees, including time card and uniform requests and badging applications.
Attend meetings with government, facility, and customer representatives as needed and present recommendations based on contract needs.
Work cooperatively with HR, outside agency staff, and job coaches to support employment and retention for individuals with disabilities.
Pass and comply with CPR/first aid and OSHA training.
Serve as liaison with community agencies and job coaches, act as Project Manager during the Project Manager’s absence, assist with staff development programs, and undertake other duties and projects as needed.