Assistant Program Manager
About The Position
The Center for Youth is dedicated to partnering with young people to help them reach their full potential by creating opportunities, removing barriers, and promoting social justice. The organization values diversity and inclusivity. The Counseling and Runaway and Homeless Youth (RHY) Department offers a range of services to vulnerable youth, including crisis nurseries, a shelter, housing programs, a food pantry, street outreach, and support for victims of commercial sexual exploitation. The Transitional Living Program (TLP) Assistant Manager is a full-time, 12-month position involving weekend, evening, and holiday shifts. The TLP operates in both a group living environment (Arnett House) and an apartment model (Devonshire). The Assistant Manager supports program staff in building trusting relationships with youth, using a strengths-based approach to identify needs and concerns. The primary goal is to provide a safe and supportive environment, helping youth develop independent living skills and address the root causes of their homelessness to achieve stable housing. The Assistant Program Manager assists the TLP Manager in overseeing operations and programming, including staff supervision and training, administrative tasks, life skills training, and direct client care.
Requirements
- Bachelor's Degree in Human Service or related field AND 5 years' relevant experience with 1 year management or supervisor experience OR equivalent combination
- Driver's license
- Strong Knowledge of child and adolescent development
- Knowledge of youth serving systems
- Strong time management and multi-tasking skills
- Excellent literacy and communication skills
- Knowledge of community resources
- Advanced knowledge of Microsoft Office
Nice To Haves
- Master's Degree preferred
Responsibilities
- Staff orientation and training
- Individual supervision and documentation
- Facilitation of weekly group supervision
- Program quality assurance
- Case consultation
- Program and Staff scheduling
- Assist in oversight of Case Managers, Life Skills Specialists, and Relief Counselors' professional development and supervision
- Oversight of petty cash, monthly fire drills, and volunteer tracking
- Maintenance of a caring and cooperative environment
- Maintenance of client confidentiality consistent with agency policies
- Supervision of daily routine and structure
- Crisis prevention/intervention and conflict resolution
- Intake, assessment, and referral
- Transportation of clients via agency vans
Benefits
- Equal Employment Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
