Assistant Program Assistant Program Manager - Wharton Executive Education

University of Pennsylvania

5d•$24 - $27•Onsite

About The Position

The Assistant Program Manager (Assistant PM) is responsible for the successful organization of program materials including the creation of websites and e-notebooks for assigned open enrollment and custom Wharton Executive Education programs held at the Steinberg Conference Center. The Assistant PM will also provide support for open enrollment and custom virtual programs. The Assistant PM will respond to questions in advance of programs, welcome learners at registration, and provide ongoing support to enhance the experience of learners throughout the program. The Assistant PM will create group surveys, manage simulation preparation, arrange transportation, and will create accurate learner badges, tents, and certificates. The Assistant Program Manager will work in accordance with standard operating procedures to ensure a seamless, high-quality experience for learners. Assistant PM will work with the highest level of professionalism and will sometimes be required to work early mornings, late evenings, and some weekends to support assigned onsite and virtual programs.

Requirements

Bachelor's degree preferred with a minimum of 2-3 years' experience or an equivalent combination of experience and education; experience preferably coordinating training programs or special events in a corporate or university environment.
Ability to work autonomously and in a team-based environment.
Proficiency with Outlook, PowerPoint, Excel, Zoom, Teams and ability to easily adapt to new systems.
Effective project management skills for management of ongoing multiple priorities.
Ability to maintain composure, effectiveness, and a pleasant demeanor under pressure.
Effective oral and written communications skills, to listen actively and explain information clearly.
Ability to work weekends, early mornings and evenings as needed and to serve as essential staff in emergencies.

Nice To Haves

Experience with public speaking a plus.

Responsibilities

Collaborate with program managers and program directors to organize program materials, create program websites, and provide support for onsite and virtual executive education programs, as assigned.
Respond to learner requests in advance of program and throughout program week.
Ongoing communication with program team to ensure accurate and timely learner communications.
Input critical program details into various Exec Ed systems – Ben Buys, Enlight, Wharton Direct, Canvas, and other platforms as required to ensure seamless program experience.
Create notebooks and e-notebooks, group surveys, and POs for program giveaways.
Arrange transportation for offsite groups and special events.
Review classroom setups to ensure all required standard and special-order items are in place to support the program.
Review break-out rooms and case studies to ensure they are set up for learners.
Create group lists for break-out activities.
Other duties and responsibilities as assigned.

Benefits

Excellent healthcare and tuition benefits for employees and their families
Generous retirement benefits
A wide variety of professional development opportunities
Supportive work and family benefits
A wealth of health and wellness programs and resources
Health, Life, and Flexible Spending Accounts
Tuition assistance for employees, spouses, and dependent children
Retirement plans (Basic, Matching, and Supplemental)
Time away from work (vacations, personal affairs, illness, family time)
Long-Term Care Insurance
Wellness and Work-life Resources
Professional and Personal Development resources
Access to University Resources, cultural and recreational activities
Discounts and Special Services (arts, entertainment, transportation, mortgages, cars, cellular service, movie tickets, theme parks)
Flexible Work Hours
Penn Home Ownership Services (forgivable loan for eligible employees)
Adoption Assistance