Partner Education Program Manager

Sonar•Austin, TX

5d•Onsite

About The Position

Sonar is seeking a Partner Education Program Manager to build and manage their Partner Accreditation Program from the ground up. This role is crucial for enabling partners to independently position, demonstrate, and deliver Sonar solutions at scale. The program manager will own the entire lifecycle of partner learning, including curriculum design, content contribution, LMS operations, credentialing, and program reporting. This role directly impacts partner-led pipeline generation and shapes Sonar's future investments in partner enablement.

Requirements

At least 5 years of experience in partner enablement, channel programs, customer education, or a closely related field.
Demonstrated ability to build structured learning programs, including curriculum design, assessment development, and credentialing, ideally in a B2B SaaS environment.
Hands-on experience with a Learning Management System (LMS); experience publishing, managing, and reporting on course content.
Comfortable operating across a broad scope: from curriculum strategy to LMS configuration to stakeholder reporting.
Strong project management instincts; ability to set timelines, identify dependencies, and follow through without micromanagement.
Excellent written and verbal communication skills; ability to work effectively with both technical SMEs and go-to-market stakeholders.
Candidates need to be genuinely based in the location the role is posted.

Nice To Haves

Familiarity with digital credentialing platforms (Credly or equivalent).
Exposure to software development, DevOps, or developer tooling.

Responsibilities

Design and manage end-to-end learning paths for partner personas (AEs, BDMs, SEs, and implementation engineers) across Track A (Sales) and Track B (Technical) accreditation programs.
Collaborate with Developer Writers and Instructional Designers to develop, review, and refine course content.
Own the Learning Management System (LMS): publish and maintain courses, manage learner enrollments and completions, and ensure a seamless partner experience.
Administer digital credentialing: manage badge configuration, issuance workflows, and integration with the partner portal.
Define and maintain the assessment framework that validates partner competency across both tracks.
Build and deliver program reporting: track completion rates, pipeline influence, and accreditation velocity.
Coordinate with Channel & Ecosystem, Sales, and Customer Success stakeholders to ensure program alignment.
Identify content gaps and continuously improve the program based on partner feedback and performance data.