Assistant Program Director - Flushing Queens

Child Center Residential Treatment Facility•Queens, NY

About The Position

The Assistant Program Director (APD) supports the Program Director in managing daily operations and ensuring safe, high-quality programming. The APD supervises staff, helps monitor compliance, and maintains effective communication with stakeholders. The APD also serves as the site’s Inclusion Coordinator, helping ensure that all participants—including participants with disabilities and English Language Learners (ELLs)—receive appropriate accommodations and equitable access to program services. The APD works closely with the Associate Vice President of Youth Development, School-Based Wellness Programming (AVP of YD SBMH) to access guidance, resources, and training that strengthen inclusion and behavioral health supports. The role includes supporting program planning, staff scheduling and supervision, program logistics, staff development, compliance, participant support, family communication, and community engagement. The APD develops and manages Individualized Accommodation Plans, maintains Student Behavioral Support Plans and Logs, coordinates direct and indirect supports, and collaborates with agency divisions, school partners, and community providers to provide integrated support for youth.

Requirements

Associate’s Degree or equivalent experience required.
At least 3 years of experience working with youth in educational or community settings.
Strong organizational, communication, and interpersonal skills.
Experience supporting children and youth with disabilities and/or English Language Learners.
Proficiency in Microsoft Office and basic data entry systems.

Nice To Haves

Bachelor’s Degree in Education, Social Work, Psychology, or a related field.
Bilingual in Spanish, Mandarin, Cantonese, Bengali, Haitian Creole, or other languages relevant to the community.

Responsibilities

Assist in planning, implementing, and monitoring program activities to ensure goals align with the agency mission and participant needs.
Support staff scheduling, supervision, and program logistics.
Maintain a visible presence throughout program hours to support safety, engagement, and quality of service.
Observe programming, provide coaching and feedback, and help ensure compliance with agency and DYCD requirements.
Serve as Inclusion Coordinator and help participants, families, and staff identify and access tools and resources, including those provided by DYCD, to address special needs.
Develop and manage Individualized Accommodation Plans for participants, and maintain Student Behavioral Support Plans and Logs.
Coordinate directly provided services, such as paraprofessionals for students with disabilities and bilingual staff for ELLs, as well as indirect supports such as referrals to NYCPS professionals for screening or diagnosis.
Communicate with DYCD about specialized supports, such as paraprofessionals, nurses, or transportation, that exceed the program’s reasonable accommodation capacity.
Collaborate with The Child Center’s Behavioral Health Division, the AVP of YD SBMH Programming, school partners, and community providers to ensure integrated, inclusive support for youth.
Support the Program Director in onboarding, training, and coaching staff in inclusive practices and behavior support strategies.
Participate in and model professional development focused on inclusion, equity, and trauma-informed care, with support from the AVP of YD SBMH Programming as needed.
Promote positive communication and collaboration among staff, families, and school teams.
Communicate regularly with families about student needs, accommodations, and progress.
Collaborate with school-based partners and community organizations to strengthen access to specialized services.
Support the planning and facilitation of family and community events that highlight inclusive practices and celebrate diversity.