Assistant Program Director
About The Position
Samaritan Daytop Village is a nationally recognized comprehensive Health and Human Services Agency with over 60 programs across New York City and the greater New York Area. We serve over 33,000 New Yorkers annually, and our success depends on the dedicated individuals we employ. This role, under the general direction of the Program Director, provides essential administrative and clinical supervision to multidisciplinary staff. The Assistant Program Director is responsible for managing daily operations, overseeing clinical service delivery, and ensuring the quality and appropriateness of program services. This role also involves coordinating service coverage, managing emergencies, and providing on-call administrative support, all in alignment with Samaritan Daytop Village's mission.
Requirements
- Associates Degree with 15+ years of progressive experience working with homeless population
- 10+ years of experience supervising social service/human services staff in shelter/transitional or permanent supportive housing
- Experience working with the NYC Department of Homeless Services (DHS) or other similar city operated organization
- Strong leadership and effective management skills
- Ability to implement and monitor policy and procedure in accordance with agency guidelines
- Knowledgeable about Federal, State and Local law and regulation governing substance abuse treatment programs
- Good analytical, organizational skills and problem-solving skills
Responsibilities
- Supervises and monitors Shelter environment to ensure that behavioral guidelines are followed, a therapeutic milieu is maintained, and interpersonal relationships remain positive.
- Coordinates and implements clinical services for multidisciplinary case management team.
- Helps implement and monitor policies, procedures and systems necessary for effective and efficient delivery of program services.
- Provides regularly scheduled clinical and administrative supervision to assigned staff.
- Documents supervisory sessions with staff, completes appraisals and administers discipline as required.
- Makes recommendations on hiring and terminating of staff.
- Helps identify staff’s training needs and, in response, plans, develops and/or conducts training towards maintaining and improving clinical staff competency and compliance with agency policy and procedure.
- Ensures maintenance of accurate, complete and timely client treatment records by staff that complies with regulatory requirements and agency internal policy and procedure.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
