Assistant Program Director- Behavioral Health

TLC•Monroe, NC

8d•$55,000 - $62,000•Onsite

About The Position

We are seeking an experienced Assistant Program Director (APD) for our residential Eating Disorder Treatment Programs in Monroe, NC. The Assistant Program Director (APD) is responsible for the day-to-day operation of the program, ensuring each shift is fully staffed, organized, and running effectively. The APD provides direct supervision to frontline staff, promotes accountability, maintains operational standards, and supports a positive team culture while ensuring high-quality client care.

Requirements

Extensive experience working within a residential behavioral health setting.
Excellent organizational skills for managing budgets, staffing schedules, and regulatory documentation.
Effective leadership qualities that inspire teamwork while maintaining high standards of resident-centered care.
Familiarity with medication administration protocols and safety regulations within healthcare settings.
Demonstrated understanding of social work principles related to eldercare or developmental disabilities support services.

Responsibilities

Oversee the day-to-day operation of the program to ensure safe, efficient, and consistent service delivery.
Manage staff scheduling, attendance, time-off requests, overtime, and daily shift coverage.
Supervise, coach, and support direct-care staff while fostering a positive, accountable team culture.
Complete onboarding, training, competency validation, performance evaluations, and ongoing staff development.
Ensure daily treatment schedules, groups, meals, activities, transportation, and resident routines are carried out as planned.
Monitor the therapeutic milieu, behavioral expectations, meal support, and respond to behavioral or operational concerns.
Review documentation, incident reports, and required records to ensure accuracy, timeliness, and compliance.
Maintain routine communication with families and collaborate with clinical and support departments to coordinate care.
Ensure the program environment is safe, organized, well-stocked, and operationally ready each day.
Serve as Acting Program Director during absences and participate in the leadership on-call rotation.
Maintain accountability for daily operations, staffing, employee performance, documentation quality, and overall program effectiveness.