ASSISTANT PROGRAM COORDINATOR

Apis Services Inc•Reading, PA

4d•$19 - $20•Onsite

About The Position

At Supportive Concepts for Families, we're not just hiring employees, we're building a team of compassionate professionals who believe everyone deserves the opportunity to live a fulfilling and independent life. For more than 25 years, Supportive Concepts for Families has been empowering individuals with intellectual and developmental disabilities to live meaningful, independent, and fulfilling lives. We provide residential and community-based services that help individuals achieve their goals while promoting dignity, respect, inclusion, and personal choice. Every day, our employees make a lasting impact by helping the people we support build confidence, develop life skills, and engage in their communities. At Supportive Concepts for Families, our team members are more than employees—they are advocates, mentors, and difference-makers. When you join our team, you become part of an organization that values compassion, teamwork, growth, and the belief that every person deserves the opportunity to thrive.

Requirements

High School Diploma or equivalent
One year of experience in human services or related field
Knowledge of and ability to work with individuals with mental health diagnoses
Excellent communication skills and organizational skills
Detail oriented

Nice To Haves

Compassionate and caring
Dependable and responsible
Patient and positive
Looking for meaningful work
Interested in healthcare, human services, psychology, education, nursing, social work, or caregiving
Ready to make a difference in the lives of others

Responsibilities

Ensure a meaningful day for consumers
Oversight of 1 CLA
Weekly oversight of CLA
Always ensure cleanliness of CLA; confirm cleaning charts are being completed
Conduct Monthly fire drill
Complete Program Oversight as assigned
Conduct quality inspections on all shifts
Provide assistance with emergencies at the CLA
Supervise and direct the work of Residential Specialists to include the following:
Medical Appointments/ medication management (in conjunction with the Program Coordinator)
Attend all consumer medical appointments
Complete requirements to become a Medication Administration Observer
Monitor medications for refills and reconcile weekly medications with the PC upon delivery prior to the start of each week
Ensure staff administering medications have completed, daily
Ensure staff are current in medication administration training
Check-in cycle medications (1st check)/ complete medication changes
On Call Responsibility
Participate in on-call rotation
Be accessible via telephone twenty-four (24) hours per day, seven (7) days per week for assigned pod
Plan with another Program Coordinator/Assistant Program Coordinator for call coverage if unavailable for calls
PART team - Participate in PART team and associated trainings
Training
Monitor compliance list and inform staff of upcoming training needs
Conduct and observe medication practicums for employees
Conduct in home orientation and individual specific training for substitute staff at Program Coordinator direction
Review Critical Information Book with all employees working in the CLA
Provide documentation for all training to the Training Department
Complete understanding of applicable regulations, bulletins, and laws
Maintain home according to applicable regulations, bulletins, laws, and agency policy
Maintain consumer files and records according to regulations, bulletins, laws, and agency policy
Maintain staff training according to regulations, bulletins, laws, and agency policy
Review all CLA EMR (SETWORKS) documentation daily
Elevate any concerns to immediate supervisor
Review documentation and ensure completion
Follow up with staff regarding any missing documentation
Track completion of RS daily chore charts (Day/evening & Awake night)
General Supervision
Utilize Person Directed Framework/Non-Violent Communication during interactions with consumers and employees
Mentor and provide ongoing feedback and indicate areas of improvement regarding job performance
Partner with consumers and employees to identify issues and resolve problems
Complete accurate and timely employee performance evaluations prior to the due date
Report all employee concerns to the Program Coordinator and the Human Resource Department
Complete food shopping and maintain food supply in the CLA
Elevate any issues/needs to Program Coordinator
Monitor proper completion of all required paperwork and SETWORKS documentation; submit all items in accordance with established deadlines
Monitor completion of MARS/ EMAR daily
Assist with vehicle training and wheelchair securement training for employees working at the CLA and operating the vehicle
Complete expense records for house petty cash and consumer funds based on receipt content and forward to Program Coordinator
Ensure that all house and individual funds are managed and maintained safely and properly. Monitor counts of the funds to ensure that they are being completed, daily, as outlined
Report CLA maintenance needs/requests
Communicate information and concerns to the Program Coordinator
Co-facilitate staff meetings
Incident Management
Report incidents according to the Incident Management policy
Respectfully interact with outside agencies (funding entities, case managers, counselors, day programs, employers, family members)
Scheduling
Assist Program Coordinator with providing explanations regarding time over and time under reports
Assist in completing live schedules for assigned home, cover absences, and notify HR of employee absences
Fill open shifts to reduce overtime
Update live schedules
Vehicle maintenance
Maintain company vehicles
Assist with additional duties relative to the specific CLA as assigned by the Program Coordinator