Assistant Program Coordinator

City Of Charleston•Charleston, WV

6d•$17 - $18•Onsite

About The Position

The purpose of this class within the organization is to perform and complete a broad range of front office duties and provide exceptional customer service as well as assist with planning, organizing, coordinating, and implementing a variety of community recreational, cultural, and special event programs within the department of Parks & Recreation and other designated facilities. This class works under close to general supervision according to set procedures.

Requirements

Requires a High School Diploma or GED and one (1) year of experience in a closely related field; or any equivalent combination of education, training, and/or experience providing the requisite knowledge, skills and abilities to successfully perform the job.
Requires knowledge in the use of a personal computer and in the application of Microsoft Office Products.
Must have the ability to provide documentation verifying legal work status.
Ability to read and speak the English language proficiently in order to communicate and interact with others; to understand and interpret safety instructions; and to respond to internal and external inquiries.
Ability to understand and comply with City and departmental guidelines, policies, procedures and expectations.
Requires some responsibility for achieving minor economies and/or preventing minor losses through the handling of or accounting for materials, supplies or small amounts of money.
Uses addition and subtraction, multiplication and division and/or calculates ratios, rates and percent.
Reads routine sentences, instructions, regulations, procedures or work orders; writes routine sentences and completes routine job forms and incident reports; speaks routine sentences using proper grammar.
Reads technical instructions, procedures manuals and charts to solve practical problems, such as routine office equipment operating instructions; composes routine reports and specialized reports, forms, and business letters, with proper format; speaks compound sentences using normal grammar and word form.
Responsible for guiding others, requiring daily decisions, affecting the individual, a few co-workers, and the local community; works in a mostly stable environment with clear and uncomplicated written/oral instructions, but with some variations from the routine and working conditions.
Performs semi-skilled work involving set procedures and rules, but with frequent problems; requires normal attention with short periods of concentration for accurate results or occasional exposure to unusual pressure.
The impact of errors is moderately serious affects work unit and may affect other units or citizens.
Performs light work that involves walking or standing most of the time and involves exerting up to 20 pounds of force on a regular and recurring basis, or skill, adeptness and speed in the use of fingers, hands or limbs on repetitive operation of electronic office equipment within moderate tolerances or limits of accuracy.
Handles or uses work aids involving some latitude for judgment regarding attainment of a standard or in selecting appropriate items.
Involves routine and frequent exposure to extreme heat and/or cold; wet or humid conditions.
Requires some responsibility for safety and health of others and/or for occasional enforcement of the standards of public safety or health.
Driver's License

Nice To Haves

Accountability takes responsibility for own actions.
Adaptability responds positively to change.
Communications listens, speaks and/or writes in a clear, concise and respectful manner.
Customer Service provides courteous, accessible and quality assistance to internal and external customers.
Initiative takes proactive action to complete work or resolve issues
Judgment & Decision Making evaluates issues and makes sound factual decisions.
Professional Development - seeks opportunities to enhance technical skills and job knowledge.
Teamwork & Cooperation collaborates with others to fulfill the City's vision and achieve departmental goals and strategic objectives.

Responsibilities

Strives to be efficient and effective at balancing and meeting the common needs and reasonable expectations of core constituents.
Contributes towards the department's mission by continuously striving to meet expectations, strategic goals and objectives.
Answers telephone and enters data into customer service system; answers questions as needed; greets and assists guests and customers; processes mail.
Maintains the patron registration listing and makes annual updates as necessary
Monitors programming activities throughout the day
Assists with tracking and maintaining the facility daily usage log.
Creates and implements morning programs and recreational activities as needed.
Assists with implementing planned recreational events and activities.
Assists with evaluating community needs and proposes new recreational plans/programs.
Assists with obtaining materials, supplies and other resources; gathers cost and information on materials and supplies for recreational plans/programs.
Assists in maintaining building and equipment cleanliness and safety;
Contacts community groups and organizations to promote recreational plans, programs and events at community/recreational centers.
Greets and responds to the public via email, telephone and in person.
Collects money for programming and departmental fees and prepares daily bank deposits
Updates signage and assist with promotional materials.
Creates reports; orders materials and supplies for programs and activities.
Assist with set up and clean up for all activities.
Performs related work as assigned.
Assists in monitoring the building.
Assist with the cleaning of the building
Performs related work as assigned.