Assistant Program Coordinator, El Centro Serna (SSP IB)
About The Position
The Assistant Program Coordinator (Student Services Professional IB) works under the general supervision of the Program Coordinator of El Centro Serna and the Director. The incumbent assists the Center’s Program Coordinator in delivering integrated support services and programming intended to improve students’ academic success, leadership, professional development, retention, and overall student experience. The position serves as a mentor and advisor to students and works with interns and student assistants to support staff in designing and delivering programs for graduate and undergraduate students. These efforts promote and raise awareness of student excellence through events and programs, written materials, and representation on campus-wide committees. This is a full-time, non-exempt position eligible for overtime compensation. The regular work schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m.; occasional evenings and weekends are required. The anticipated hiring range is $4,482 per month, with a classification salary range of $4,482 to $6,342 per month. Employment is regular (probationary), and satisfactory completion of a background check is a condition of employment.
Requirements
- Ability to provide student support services to a diverse student population, including students from high-need populations, particularly those from Latine communities.
- Experience planning, coordinating, and implementing educational programs, cultural events, outreach initiatives, or student engagement activities in a higher education setting.
- Working knowledge of interviewing techniques and methods.
- Ability to gather and analyze data, reason logically, draw valid conclusions, and make appropriate recommendations.
- Ability to participate in and contribute to group meetings, conferences, and interviews.
- Written and verbal communication skills, including experience creating newsletters, social media content, marketing materials, presentations, or other communications to engage students and campus partners.
- Demonstrated ability to build collaborative relationships and work effectively with students, faculty, staff, and campus partners to advance student engagement and success.
- Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents, including faculty, students, staff, and community members.
- Working knowledge of organization and program management methods and problems; research and interviewing techniques; principles of individual and group behavior; and basic principles, practices, and major trends in the assigned Student Services field.
- Ability to rapidly acquire knowledge of the assigned campus's organization, procedures, activities, and Student Services program objectives, and understand their relationship to campus operations.
- Ability to interpret and apply program rules and regulations; present clear, concise information orally and in written reports; and establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, and public and private agencies.
- Typically, one year of experience in professional Student Services work at the entry trainee level, or equivalent graduate-level job-related education in place of the required experience.
- Education equivalent to graduation from a four-year college or university in behavioral sciences, public or business administration, or a job-related field. Additional specialized experience applying the listed knowledge and abilities may substitute for education on a year-for-year basis.
- Satisfactory completion of the background check process.
Nice To Haves
- Ability to understand and navigate a dynamic campus culture with diverse populations.
- Competency in cross-cultural communication.
- Demonstrated success working on teams and supporting colleagues on collaborative initiatives.
- Willingness to work irregular hours, including evenings and weekends, with advance notice.
Responsibilities
- Assist the Program Coordinator in delivering integrated support services and programming to improve students’ academic success, leadership, professional development, retention, and overall student experience.
- Serve as a mentor and advisor to students.
- Work with interns and student assistants to support staff who design and deliver programs for graduate and undergraduate students.
- Promote and raise awareness of student excellence through events and programs, written materials, and representation on campus-wide committees.
- Plan, coordinate, and implement educational programs, cultural events, outreach initiatives, or student engagement activities in a higher education setting.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
