Assistant Golf Pro - Golf Services Supervisor
About The Position
The role of our Assistant Golf Professional is golf operations focused and slightly removed from the traditional pro shop position – they are the Golf Service Supervisor (GSS). With our robust caddie program of over 300 caddies and strong occupancy on all three golf courses, our GSS team members are very much engaged directly with serving our guests, the caddie program, and leading the golf operations team. While Cabot Cliffs and Cabot Links are located on separate properties, our Golf Service Supervisors/Assistant Golf Professionals should be flexible and willing to work at either location when needed.
Requirements
- Available for the entire season, May – October
- Member in Good Standing with PGA of Canada
- High school diploma
- Positive attitude and excellent organizational, communication, and interpersonal skills
- Ability to handle multiple duties under pressure
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Ability to work flexible hours – weekends and evenings as required
- Highly responsible & reliable
- Valid driver’s license
- Commitment to delivering a high level of customer service
- Enthusiastic, positive, authentic, engaging, and high energy
- Excellent grooming standards
- Proficiency in Microsoft Office (Word, PowerPoint, Excel)
Responsibilities
- Strong coordinating and leadership skills
- Positive and proactive communication with resort guests and team members
- Maintain and uphold the policies, procedures, and reporting of the golf operations as required
- Implement any new processes, policies, and procedures as assigned by management
- Greet all guests in a warm and professional manner - make guests feel welcome and anticipate their needs
- Assist guests with their golf clubs, set them up on push carts, ensure that the bag is suitable for the caddie when caddies are requested, provide a medical cart when required, and provide club storage services as requested
- Provide information and direction to guests to ensure their needs are met and exceeded
- Provide assistance in helping grow the Cabot Academy with private lessons, our junior program, and leagues
- Streamline the check in process for resort guests by efficiently communicating with professional shop team members
- Set up, maintain, and clean-up the golf academy and practice areas
- Be aware of daily hotel activities, group, and VIP arrivals
- Preparation and distribution of all guest golf operational amenity items
- Offer assistance to all guests and provide them with requested information and directions, personally escorting the guest whenever possible
- Assist guests with information on resort amenities, community and surrounding areas, and directions
- Focus attention on guest needs, always remaining calm and courteous
- Comply with Cabot health and safety legislation
- Complete other duties as assigned by management
Benefits
- Base salary: $1600 - $1800 paid bi-weekly, commensurate with experience
- Caddie gratuity program
- Potential for staff hard goods package
- Staff housing is available at special rates
- Discounts on food and retail around the Cabot property
- Instruction opportunities, helping grow the game of golf at Cabot with our growing Junior program
- Playing privileges on the #1 and #5 ranked courses in the country, with use of the Cabot Cape Breton practice facility
- Emphasis on a positive staff work/life balance through staff scheduling. We want to make sure you enjoy your time in Cape Breton!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
