Assistant Production Manager

CDS Monarch, Inc.•City of Rochester, NY
•$18 - $23

About The Position

The Assistant Production Manager manages day-to-day quality and production operations in collaboration with the Production Planning Coordinator. The role implements production schedules to meet customer needs, supervises Production Workers, and coordinates quality assurance activities. It also supports Unistel operations and helps maintain quality services through cross-coverage of other activities. The position includes coordinating production-floor duties, overseeing staffing and training, handling performance appraisals and time-off requests, monitoring reports and metrics, and responding to customer service concerns. The role follows the Safe Quality Foods program and applicable agency policies and requirements.

Requirements

  • Two years of industrial experience in a supervisory capacity.
  • Forklift/Tow Motor experience or certification.
  • Ability to lift 50 pounds of dead weight.
  • Valid New York State driver's license.
  • Ability to work independently and as part of a team.
  • Effective oral and written communication skills.
  • Knowledge of and ability to use ERP systems for inventory monitoring and scheduling.
  • Ability to use Microsoft Excel, Word, and Outlook.
  • Ability to reach above shoulder level, turn or twist the upper body, and perform repetitive hand actions for fine manipulation, keyboarding, and typing.

Nice To Haves

  • Associate degree preferred.

Responsibilities

  • Coordinate production-floor staff duties to prepare products for warehouse storage and shipping.
  • Directly supervise Production Workers and manage all aspects of their supervision.
  • Complete performance appraisals as scheduled.
  • Ensure production, quality, and staffing needs are met.
  • Coordinate operational quality assurance activities in accordance with the Safe Quality Foods program and its requirements.
  • Verify daily reports and metrics and submit daily production documentation.
  • Meet Unistel operations goals and objectives.
  • Follow up on customer service concerns as they arise.
  • Coordinate and approve time-off requests for assigned staff.
  • Hire and coach production staff.
  • Provide relevant in-service training to assigned staff and ensure they complete required training.
  • Assist with cross-coverage of other Unistel activities to maintain quality services.
  • Attend mandatory education and training sessions as required.
  • Perform other duties as assigned by the supervisor.
  • Follow CDS Life Transitions, Inc. policies and procedures and adhere to its mission, vision, shared values, and customer service standards.
  • Maintain required certifications and training and represent CDS Life Transitions, Inc. professionally.
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