Assistant Production Manager

Jabil•San Jose, CA

About The Position

The Assistant Production Manager manages and leads the Direct Fulfillment (DF) Manufacturing Department, with a focus on continuous improvement. The role oversees recruitment and retention, employee and team development, performance management, communication, and manufacturing metrics and operations. It serves as a communication link between customers and Jabil for manufacturing activities and helps ensure customer production requirements are met.

Requirements

High school diploma and two to three years of experience in a Line Manager role, or a combination of education, experience, and/or training.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and speak effectively before groups of customers or employees.
Strong knowledge of global and regional logistics operations and industry.
Ability to calculate figures and amounts and apply basic algebra and geometry concepts.
Ability to plan and execute formal project plans and solve practical problems in situations with limited standardization.
Ability to interpret written, oral, diagram, or schedule-based instructions.
Proficiency in determining logistics requirements and developing and implementing strategies to achieve business goals and targets.
Strong financial and analytical ability, including proficiency in managing business analytics to determine an optimum company footprint.
Strong knowledge of international direct and indirect taxes and global customs regimes.
Successful change-management experience, including implementing and managing continuous productivity and cost-reduction programs.
Strong communication skills.
Proficiency with personal computers, Microsoft Office products (Excel, Word, and PowerPoint), and email.

Nice To Haves

Bachelor’s degree from a four-year college or university.
Direct Fulfillment (DF) experience.

Responsibilities

Identify Workcell and customer/product staffing needs; recruit, interview, and hire Line Managers; support recruiters and coach Line Managers on hiring.
Monitor team member turnover, identify factors that can be improved, and implement improvements.
Assess individual and team strengths and development needs; create or validate training; ensure team members have appropriate training and tools; coach and mentor Line Managers; and manage succession plans for the Line Manager function.
Set measurable individual and team goals, provide timely feedback and coaching, conduct evaluations, encourage development, and manage recognition and rewards fairly and consistently.
Drive continuous improvement in operational metrics and organizational goals; coordinate the production team and maintain focus during crises.
Provide a forum for exchanging ideas, encourage team input, adapt communication to individual needs, and act as the communication link between customers and Jabil for manufacturing activities.
Train manufacturing teams on management by metrics and monitor manufacturing metrics with the team.
Analyze trends and manage metrics to drive continuous improvement and customer service.
Focus on performance metrics including On Time Ship, DGR Requirements, Recommit Performance, Expedite Response Time, Undispatch Response Time, OBA Yields, Bad Board Levels, Inventory Accuracy, Lead Time Performance, and Test Yields.
Develop, own, and drive DF-JOS meetings to address issues and promote continuous improvement.
Support the introduction of new products into assigned workcells and the transition of existing products to Global DF Sites.
Analyze capacity and manpower to understand current and future customer production requirements.
Identify production issues such as line stops and downtime and drive timely resolution.
Delegate and organize departmental workload according to project assignments; review relevant policies and procedures with department members and explain their application.
Follow applicable safety, health, and company security procedures; ensure procedures and work instructions are efficient and nonredundant; and handle sensitive and confidential information appropriately.
Perform other duties and responsibilities as assigned.