Assistant Manager, Production

Krispy Kreme•Miami, OK
•$17 - $17

About The Position

The Assistant Manager, Production partners with the General Manager to create a positive customer experience and support overall shop operations. The role helps build a teamwork-oriented culture, develops team members’ abilities, and works to meet or exceed shop goals. The position also offers a path toward developing the skills needed to become a General Manager at Krispy Kreme.

Requirements

  • High school diploma or equivalent.
  • Five years of experience in a food service or retail industry job.
  • At least two years of management experience.
  • Must be 18 years of age or older.
  • Effective written and verbal communication skills.
  • Commitment to fostering an equitable, unbiased culture where team members are empowered to showcase their originality.
  • Must be authorized to work in the United States without sponsorship.

Responsibilities

  • Manage and build a customer-focused team through coaching, measurement, and fostering teamwork.
  • Assist the General Manager with recruiting, hiring, training, onboarding, and resolving team-member disputes.
  • Maintain knowledge of products and current promotions.
  • Assist with shop accounting, including cash handling, corporate financial and operational reporting, counting and depositing revenues, and inventory control.
  • Ensure equipment and resources are operational for team members, including production equipment, the POS system, retail equipment, drive-thru, and processing equipment.
  • Maintain shop sanitation and cleanliness.
  • Provide exceptional customer service and help foster a culture where people feel welcomed and valued.

Benefits

  • Weekly pay
  • Career opportunities
  • Comprehensive medical, vision, and dental insurance
  • Employee discount program
  • 401(k) plan
  • Paid time off (PTO)
  • Company events
  • Education reimbursement
  • Adoption assistance
  • Life insurance
  • FSA/HSA plans
  • Pet insurance
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