Assistant Produce Manager

Weis Markets•Millsboro, DE

5d•Onsite

About The Position

The Assistant Produce Manager is responsible for promoting excellent customer relations by instilling positive customer-focused behavior with associates. This role involves smiling and greeting customers, answering questions, and promptly resolving customer issues in a polite and professional manner. The position focuses on continuous improvement in all areas of the department, making changes to ensure progress, and taking customer orders over the phone or in person. Key responsibilities include creating finished products in a timely fashion, ensuring fresh quality merchandise through proper product handling, and helping to control damages and minimize product losses according to company procedures and standards. The Assistant Produce Manager assists the Produce Manager in day-to-day functions of Produce operations, including merchandising, ad execution, associate engagement, and customer service, and performs the duties of the Produce Manager in their absence. This role develops and implements merchandising plans that meet financial goals, stays knowledgeable on weekly ads and specials for correct pricing and production amounts, and continuously improves knowledge of produced merchandise. Adherence to and enforcement of company policy regarding production logs is crucial. The position oversees department inventories by tracking weekly sales reports, product orders, and supplies to ensure successful period-end physical inventory. It also assists with scheduling, training, rewarding and recognizing performance, and delegating work assignments to effectively utilize talents and abilities while maximizing profits. The Assistant Produce Manager utilizes the Learning Management System (LMS), manages inventory levels, reviews orders to meet customer demand, and maintains backroom organization and product storage within company guidelines. Oversight of shelf replenishment efforts ensures product availability, prioritizing weekly specials, seasonal and local items, and high-velocity items. The role utilizes the cutting list for accuracy and variety, checks and verifies deliveries and invoices, and may assist with unloading merchandise. Enforcement of department practices regarding receiving, dating, and restocking ensures product rotation. Monitoring product quality and freshness, breaking down deliveries, and controlling department expenses through operational improvements, labor cost control, and loss reduction are also key functions. The Assistant Produce Manager ensures associates correctly follow company recipes for prepared products, maintains freshness by removing and recording out-of-code products, and completes required product logs. Keeping the produce department well-stocked and appealing, handling special requests, and maintaining the salad bar and cut fruit/vegetable as needed are also part of the role. Building attractive displays, accurately completing product logs, and handling spoiled, damaged, new, and discontinued items according to policy are required. Maintaining backroom and receiving area security and organization, and ensuring general sanitation in the department by following cleaning schedules and guidelines to meet health and OSHA requirements are essential. Proper trash disposal and potential assistance with baling cardboard are also included. Cooperation with co-workers and superiors ensures the smooth function of the department and store, with a responsibility for continuous job performance improvement and utilization of all company-provided Personal Protective Equipment (PPE). The role may also be called upon to assist in other departments.

Requirements

High school diploma or general education degree (GED) required.
Minimum (2) years' experience in management in retail/restaurant/supermarket environment.

Nice To Haves

Associate or bachelor's degree in business related or food service-related field desirable.

Responsibilities

Promotes excellent customer relations by instilling positive customer focused behavior with associates.
Smiles and greets customers, answers customer questions and helps resolve customer issues promptly in a polite and professional manner.
Focuses on continuous improvement in all areas of the department and makes changes to ensure progress.
Takes customer orders over the phone or in person at the store with a pleasant and positive attitude.
Determines what the customer is looking for in terms of size and appearance.
Creates the finished product in timely fashion.
Ensures fresh quality merchandise by using proper product handling techniques.
Help with controlling damages and minimizing product losses according to company procedures and standards.
Assists Produce Manager in day-to-day functions of Produce operations such as merchandising, ad execution, associate engagement and customer service.
Performs duties of Produce Manager in their absence.
Develops and implements merchandising plans that meet financial goals.
Knowledgeable on weekly ads and specials to ensure correct pricing and production amounts.
Continuously improves knowledge of produced merchandise.
Adheres to and enforces company policy of production logs.
Oversees department inventories by tracking weekly sales reports, product orders and supplies to ensure successful period-end physical inventory.
Assists with scheduling all department associates, participates in training, rewards and recognizes performance and delegates work assignments to effectively utilize talents and abilities while maximizing profits for the department.
Utilizes the Learning Management System (LMS) for current and new associates.
Manages inventory levels and reviews orders to ensure product quantities meet customer demand.
Maintains backroom organization and product storage within company guidelines.
Oversees shelf replenishment efforts to ensure product availability for customers, with prioritization for weekly specials, seasonally and locally relevant items, and other high-velocity items.
Utilizes cutting list for accuracy and variety of product.
Checks and verifies all department deliveries and invoices to ensure accurate billing.
May help unload merchandise and transport to sales floor or storage area.
Enforces and follows department practices regarding receiving, dating and restocking to ensure product rotation.
Monitors product quality and freshness.
Breaks down deliveries.
Controls department expenses by improving operations and efficiencies, controls labor costs and reduces losses due to damages, spoiled product and shrink.
Ensures associates correctly follow company recipes for prepared products.
Maintains freshness by properly removing and recording out of code products.
Completes required product logs.
Keeps produce department well stocked and appealing to meet customer demands.
Smiles and greets customers, answers customer questions, handles special requests such as filling orders for fruit baskets and resolves customer concerns promptly in a polite and professional manner.
Unpacks cartons and crates of merchandise, cleans and trims produce, stocks area with new merchandise.
Ensures merchandise is in saleable condition which requires rotating stock to ensure freshness.
Ensures that product has been properly priced with correct signage.
Maintains salad bar and cut fruit/vegetable as needed.
Assists in building attractive displays.
Accurately completes necessary product logs.
Handles spoiled and damaged product, new items and discontinued items accordingly to company policy.
Maintains backroom and receiving area security and organization by promoting procedures.
Responsible for general sanitation in the department.
Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements.
Disposes of trash properly.
May assist with baling cardboard or other related duties if properly trained.
Ensures smooth function of department and store by cooperating with co-workers and superiors.
Responsible to continuously improve job performance.
Responsible for utilization of all company provided Personal Protected Equipment (PPE).
May also be called upon to assist in other departments.
Assists department manager in supervising all associates within the department.
May also oversee the Floral department in select stores.