Produce - Assistant Manager

Bristol Farms•Manhattan Beach, CA

22h•Onsite

About The Position

This is a management-in-training position. The employee will have or be willing to learn how to have the necessary confidence, commitment, and motivation to move towards success. Key personality and character traits needed to accomplish this are: patience, good listening skills, observant, perceptive, supportive, decisive, flexible, analytical, consistent, progressive, and a coach. Since this is a customer-service oriented and teacher position, the Assistant Produce Manager must be even tempered and possess excellent people skills. Due to Bristol Farms’ goals and structure, the Assistant Produce Manager should also be open to growth and expansion. In addition, the Assistant Produce Manager must have excellent communication skills, use good judgment during unexpected situations to create a win-win situation for all parties involved, be dependable and willing to work extra hours to get the job done and be creative in merchandising and selling.

Requirements

High School diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
Ability to calculate figures and amounts such as discounts, interest, percentages, and volume.
Ability to apply common sense and understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to analyze situations, think through to a solution and implement the solution.
Ability to speak, read and understand English.

Nice To Haves

Confidence, commitment, and motivation
Patience, good listening skills, observant, perceptive, supportive, decisive, flexible, analytical, consistent, progressive, and a coach
Even tempered and possess excellent people skills
Open to growth and expansion
Excellent communication skills
Good judgment during unexpected situations to create a win-win situation for all parties involved
Dependable and willing to work extra hours to get the job done
Creative in merchandising and selling

Responsibilities

Coordinates the activities of employees in the Produce Department engaged in ordering, processing, and selling of products, as well as maintains department standards while under the supervision of the Produce Manager.
Assumes all responsibilities of the Produce Clerk and Produce Shift Supervisor positions.
Assists the Produce Manager with the ordering and receiving of products, and proper invoice routing.
Acts as the Produce Manager on the sales floor when the Produce Manager is unavailable.
Trains and coaches employees on procedures and tasks for department, on an on-going basis.
Assures consistency and uniformity of work techniques and standards among department members.
Must assist in certain computer functions and applications.
Resolves customer complaints in such a manner to assure return business.
Writes up industrial accidents when they occur during shift in the absence of the Produce Manager; follows proper procedure both of Bristol Farms and Cal Osha SB 198, for reporting, documenting, and investigating employee accidents.
Serves customers with a smile and willing attitude.
Assures high sales through establishing relationships with customers to ensure repeat business.
Follows safety work standards and reports any safety hazards to Produce Manager and/or Store Director.
Maintains department under current health codes and Bristol Farms standards on sanitation and cleanliness.
Follows the employee handbook at all times, especially on service standards and appearance.
Meets and exceeds Bristol Farms standards in service, quality, and cleanliness.
Assists with the supervision of 5-25 employees in the department.
Carries out supervisory responsibilities in accordance with Bristol Farms policies and applicable laws.
Responsibilities include training employees; planning, assigning, and directing work; verbally rewarding and disciplining employees; addressing complaints and resolving problems.
Acknowledge and/or greet customers within the first 15 seconds of the customer’s arrival.
Greet and/or acknowledge customers while waiting at a counter, or as they are passed on the sales floor.
Fully execute the “Seven Points to Extraordinary Service” at all times.