Produce - Assistant Manager

Good Food Holdings Companies•Manhattan Beach, CA

13h•Onsite

About The Position

This is a management-in-training position within the Produce Department. The Assistant Produce Manager is expected to embody the qualities needed for a manager, demonstrating confidence, commitment, and motivation towards success. Key traits include patience, good listening skills, perceptiveness, supportiveness, decisiveness, flexibility, analytical thinking, consistency, progressiveness, and a coaching mindset. As a customer-service oriented and teaching role, the Assistant Produce Manager must be even-tempered with excellent people skills and open to growth and expansion within Bristol Farms. The role requires excellent communication skills, good judgment in unexpected situations to create win-win scenarios, dependability, a willingness to work extra hours, and creativity in merchandising and selling.

Requirements

High School diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
Ability to calculate figures and amounts such as discounts, interest, percentages, and volume.
Ability to apply common sense and understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to analyze situations, think through to a solution and implement the solution.
Ability to speak, read and understand English.
Regularly required to stand; walk; use hands to finger; handle, or feel objects, tools, or controls; talk or hear; and taste or smell.
Frequently required to reach with hands and arms.
Occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
Must frequently lift and /or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
Specific vision abilities required include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Nice To Haves

Confidence, commitment, and motivation
Patience
Good listening skills
Observant
Perceptive
Supportive
Decisive
Flexible
Analytical
Consistent
Progressive
Coach
Even-tempered
Excellent people skills
Open to growth and expansion
Excellent communication skills
Good judgment during unexpected situations
Dependable
Willing to work extra hours
Creative in merchandising and selling

Responsibilities

Coordinates the activities of employees in the Produce Department engaged in ordering, processing, and selling of products.
Maintains department standards under the supervision of the Produce Manager.
Assumes all responsibilities of the Produce Clerk and Produce Shift Supervisor positions.
Assists the Produce Manager with the ordering and receiving of products, and proper invoice routing.
Acts as the Produce Manager on the sales floor when the Produce Manager is unavailable.
Trains and coaches employees on procedures and tasks for the department on an ongoing basis.
Assures consistency and uniformity of work techniques and standards among department members.
Assists in certain computer functions and applications.
Resolves customer complaints in such a manner to assure return business.
Writes up industrial accidents when they occur during shift in the absence of the Produce Manager; follows proper procedure for reporting, documenting, and investigating employee accidents.
Serves customers with a smile and willing attitude.
Assures high sales through establishing relationships with customers to ensure repeat business.
Follows safety work standards and reports any safety hazards to Produce Manager and/or Store Director.
Maintains department under current health codes and Bristol Farms standards on sanitation and cleanliness.
Follows the employee handbook at all times, especially on service standards and appearance.
Meets and exceeds Bristol Farms standards in service, quality, and cleanliness.
Assists with the supervision of 5-25 employees in the department.
Carries out supervisory responsibilities in accordance with Bristol Farms policies and applicable laws.
Responsibilities include training employees; planning, assigning, and directing work; verbally rewarding and disciplining employees; addressing complaints and resolving problems.
Acknowledges and/or greets customers within the first 15 seconds of the customer’s arrival.
Executes the “Seven Points to Extraordinary Service” at all times.