Assistant Produce Manager

Hy-Vee, Inc. • Iowa Falls, IA

5d • Onsite

About The Position

Provides prompt, efficient, and friendly customer service. Assists the Produce Department Manager in presenting the freshest, most innovative, and best quality products at a competitive retail price. This role is accountable to the District Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home, and supervises Produce Clerks.

Requirements

• Must be 18+ years old.
• Ability to solve practical problems with a variety of variables and limited standardization.
• Ability to interpret instructions.
• Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
• Ability to file, post, and mail materials.
• Ability to copy data from one record to another.
• Ability to interview to obtain basic information.
• Ability to guide people and provide basic direction.
• High school or equivalent experience.
• Over one year of similar or related experience.
• Must be physically able to exert up to 100 pounds of force occasionally, up to 50 pounds frequently, and up to 10 pounds constantly to move objects.
• Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
• Must be able to perform climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
• Access to confidential information including pricing and sales.
• Daily contact with customers, suppliers/vendors, and the general public.
• Occasional contact with federal/state governmental or regulatory agencies for inspections.

Nice To Haves

• Food safety training courses encouraged.

Responsibilities

• Provides prompt, efficient, and friendly customer service, exhibiting caring, concern, and patience.
• Learns and uses customers' names whenever possible.
• Assists customers by escorting them to products, securing items, loading/unloading, and noting suggestions.
• Answers the telephone promptly and provides friendly, helpful service.
• Ensures department standards are met.
• Coordinates and troubleshoots food operations with the salad bar/juice bar.
• Reviews product freshness, rotates and replenishes stock.
• Monitors refrigeration temperatures.
• Sets and resets sales areas to promote products.
• Stays current on produce-related issues (droughts, price jumps, weather, etc.).
• Prices product and is aware of department pricing philosophy.
• Handles customer and vendor issues daily.
• Assists with inventory.
• Understands all produce items and their uses.
• Unloads product, checks it in, verifies accuracy, and may log invoices.
• Trains new employees.
• Understands and practices proper sanitation procedures, ensuring a clean work area and adhering to hygiene and dress guidelines.
• Adheres to company policies and store guidelines.
• Reports to work on time and when scheduled.
• Assumes management duties in the absence of the Department Manager.
• Orders product at the Produce Manager's discretion.
• Assists with the fruit and holiday basket program.
• Stocks aisles, evaluates product amounts, breaks down pallets, re-stacks cooler, and transports product.
• Assists in other areas of the store as needed.
• Performs other job-related duties and special projects as required.
• Instructs, assigns, reviews, and plans the work of others.
• Maintains standards, coordinates activities, and allocates personnel.

Benefits

• Employment is contingent upon the successful completion of a pre employment drug screen.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED