Assistant Practice Manager (Emergency Department)

Highland HospitalRochester, NY
Onsite

About The Position

Highland Hospital is seeking a full time Assistant Practice Manager for the Emergency Department. This position is 40 hours per week, Monday-Friday 12pm-8:30pm with weekends as required and rotating holidays. The Assistant Manager is responsible for facilitating management and leadership of Patient Registration Associates. Responsible for completing all duties assigned by the Practice Manager. Supervises and assists in the hiring, firing, training and scheduling of staff. Provides assigned direction and support relating to patient registration flow. The Assistant Practice Manager will also provide support to process improvement projects and other operational initiatives at the direction of the Chief of Emergency Medicine, and the Emergency Department Sr. Program Administrator.

Requirements

  • At least 2 years of healthcare/medical experience.
  • At least 2 years of supervisory/management experience.
  • Must demonstrate proficiency with Epic, Microsoft Office and an aptitude for learning new software applications.
  • Healthcare experience is required.

Nice To Haves

  • Associate’s degree preferred, or equivalent experience.
  • Hospital experience is preferred.

Responsibilities

  • Facilitating management and leadership of Patient Registration Associates.
  • Completing all duties assigned by the Practice Manager.
  • Supervising and assisting in the hiring, firing, training and scheduling of staff.
  • Providing assigned direction and support relating to patient registration flow.
  • Providing support to process improvement projects and other operational initiatives at the direction of the Chief of Emergency Medicine, and the Emergency Department Sr. Program Administrator.
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