Assistant Portfolio Manager

Invitation Homes • Seattle, WA

16d

About The Position

The Assistant Portfolio Manager assists the Portfolio Director with the day-to-day operation of managing single-family home rentals. The role supports financial management and works with residents throughout their tenancy to ensure policy compliance while providing genuine customer service. Responsibilities include supporting portfolio operations, maintaining occupancy and resident relations, managing accounts receivable and property-related issues, and ensuring accurate electronic records and lease files.

Requirements

• Proven administrative experience in property management or a related field.
• Valid driver's license, an insurable driving record, and access to a personal motor vehicle.
• Working knowledge of property management software programs and Microsoft Office applications.
• Customer-service orientation and strong communication, organizational, and interpersonal skills.

Responsibilities

• Assist in managing a portfolio of single-family residential homes in accordance with company objectives, metrics, and policies.
• Assist the Portfolio Director in maintaining occupancy levels, ensuring positive resident relations, and complying with reporting requirements.
• Provide customer service by assisting with resident move-in and move-out needs and responding to requests professionally and promptly.
• Monitor and work through applicable reports and tasks.
• Manage accounts receivable processes, daily depositions, reconciliation, and collections efforts.
• Manage resident- and property-related issues as they arise and document them in the specified property management system.
• Assist with electronic record keeping, including lease files for residents in assigned areas, and ensure file-management quality control and document storage in the proprietary database.

Benefits

• Competitive pay and an annual bonus program; individuals may be eligible for an annual discretionary bonus.
• Paid time off, including vacation accrual, sick time, volunteer time, standard holidays, and floating holidays.
• 401(k) with company matching contributions.
• Health, dental, vision, and life insurance.
• Long-term and short-term disability insurance.
• Casual dress environment.
• Team events and gatherings.
• Employee resource groups.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed