Assistant Portfolio Manager

The HOW Group • Philadelphia, PA

5d

About The Position

At The HOW Group, we’re not just putting up buildings. We’re building better living. Period. We’re a tight crew, passionate about delivering top-notch results and keeping things positive for our clients and the folks who live in what we build. We believe a strong team that has fun together, wins together. If you’re someone who gets after it, loves a real challenge, and wants a place where your best ideas actually get built, then you’ve found your team.

Requirements

• 1–3 years in property management or a high-level administrative/financial role.
• A "Get It Done" Attitude: You don't wait to be told what to do; you see a gap and fill it.
• The Spark: A positive, energetic personality that makes residents and teammates glad you’re on the team.

Nice To Haves

• You spot a $0.05 ledger error from a mile away and it bothers you until it's fixed.
• High-volume emails and resident inquiries don't rattle you—you prioritize like a pro and stay cool under pressure.
• You genuinely enjoy helping people and believe that "good enough" service isn't good enough.
• You navigate property management software and billing platforms with ease.
• Your "To-Do" list is a work of art, and you love crossing things off of it

Responsibilities

• Handle day-to-day communications via email, phone, and portal with professional flair.
• Own the move-in experience. From welcome materials to coordinating with maintenance, you make sure "Day One" feels like a win for every new neighbor.
• Master platforms like Conservice and Billie. You hunt down discrepancies in billing like a detective and keep the data crystal clear.
• Review resident ledgers with a hawk eye. Post credits, adjustments, and corrections to ensure our books are as clean as our properties.
• Conduct regular property audits to ensure our curb appeal and safety standards are nothing short of elite.
• Support the renewal process by staying ahead of deadlines and keeping our current residents excited to stay right where they are.

Benefits

• Performance Bonus: An annual target of 10% of your base salary, paid out quarterly
• Company-paid Medical, Dental, Vision plans
• 3% 401(k) match
• Life & AD&D coverage
• Disability coverage
• Generous PTO
• Dedicated sick leave
• Company holidays
• Continuous professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed