Assistant Patient Care Manager (RN) - SN1

Stanford Health Care•Redwood City, CA

About The Position

The Assistant Patient Care Manager assists the Patient Care Manager with clinical management and administrative coordination of designated patient care units or services, supporting the achievement of unit goals and objectives. The role provides unit resources and represents the Patient Care Manager, typically supervising patient care staff and operations for an assigned shift and/or coordinating administrative functions. Responsibilities combine clinical patient care with administrative work, including consistent implementation and monitoring of organizational policies and standards of care. The Assistant Patient Care Manager provides timely information and feedback to the Patient Care Manager and applies personnel policies and collective bargaining agreement requirements. Unlike a Patient Care Manager, who has total responsibility and accountability for one or more units or services, this position supports the manager and assumes delegated duties or responsibilities during the manager’s absence. The position is based at Stanford Health Care and is scheduled for a day shift of 10 hours. Candidates must have a bachelor’s degree in nursing, at least two years of progressively responsible and directly related work experience, and an RN license in a state or compact state.

Requirements

Bachelor’s degree in Nursing from an accredited college or university.
Two years of progressively responsible and directly related work experience.
Registered Nurse (RN) state licensure and/or compact state licensure.
Ability to contribute to health care policy formulation in partnership with a multidisciplinary team.
Ability to delegate responsibly according to others’ abilities, preparation, standards of practice, and regulatory guidelines.
Ability to develop programs and lead process-improvement projects.
Ability to establish strategic direction and business plans for a functional group.
Ability to initiate and implement changes that improve the quality and safety of patient care delivery.
Ability to provide leadership, influence others, prioritize system resources, promote cooperation, and serve as a role model, resource, and mentor.
Ability to supervise, coach, mentor, train, and evaluate work results.
Ability to use information and stay current with technology developments to communicate, manage knowledge, mitigate error, and support patient-care decision-making.
Knowledge of nursing theories, principles, practices, standards, emerging technologies, techniques, approaches, and accountability for practice outcomes.
Knowledge of applicable laws, regulations, accrediting and certifying standards, and hospital and unit policies, protocols, and procedures governing nursing care.
Knowledge of organization, administration, fiscal, and personnel management principles and practices relevant to nursing.
Knowledge of health care and hospital system organization, administration, principles, practices, and trends sufficient to provide clinical management, leadership, coordination, and operational direction.

Responsibilities

Assist with operational aspects of designated units while mentoring and supporting staff, and supervise the delivery of quality, therapeutic, cost-effective patient care consistent with standards, protocols, policies, procedures, and desired outcomes.
Assist the Patient Care Manager with administrative and management functions and assume delegated duties and responsibilities, including during the manager’s absence.
Coordinate and direct patient care operations for an assigned shift on behalf of the Patient Care Manager.
Facilitate staff orientation, training, and ongoing development; assist with coaching, development, and corrective action; and participate in employee performance evaluations.
Monitor and evaluate patient care processes and outcomes to support competent, compassionate care, smooth workflow, and desired results.
Interpret unit, department, and organizational philosophy, objectives, policies, and procedures for staff; communicate expectations and monitor staff performance.
Participate in unit goal-setting and program planning, development, and evaluation, including assigned programs and special projects.
Support continuous quality, process, performance improvement, and risk management programs at the unit level.
Provide competent and compassionate patient care appropriate to the patient’s age and condition, serve as a role model and mentor, and assist with unit workload.
Serve as a liaison to the Patient Care Manager.