Assistant Patient Care Manager (RN) - SN1

Stanford Health Care•Woodside, CA
•$87 - $115•Onsite

About The Position

The Assistant Patient Care Manager assists the Patient Care Manager with clinical management and administrative coordination of designated patient care units or services, supporting the achievement of unit goals and objectives. The role serves as a resource for the unit and representative for the Patient Care Manager, typically supervising patient care staff and operations during an assigned shift and/or coordinating administrative functions. The position combines clinical and administrative responsibilities and ensures consistent implementation and monitoring of organizational policies and standards of care. It provides timely information and feedback to the Patient Care Manager and requires knowledge and application of personnel policies and collective bargaining agreements. The Assistant Patient Care Manager supports unit operations and staff through mentoring and leadership, supervises quality patient care, coordinates shift operations, and assumes delegated Patient Care Manager duties when needed. The role also supports staff development, performance evaluation, quality improvement, risk management, and patient-care workflow. It provides competent and compassionate patient care as appropriate to patient age and condition, serves as a role model and mentor, assists with unit workload, and acts as a liaison to the Patient Care Manager.

Requirements

  • Bachelor’s degree in Nursing from an accredited college or university.
  • Two years of progressively responsible and directly related work experience.
  • Registered Nurse (RN) state licensure and/or compact state licensure.
  • Ability to contribute to health care policy formulation in partnership with a multidisciplinary team.
  • Ability to delegate responsibly in accordance with others’ abilities, preparation, standards of practice, and regulatory guidelines.
  • Ability to develop programs and lead process-improvement projects.
  • Ability to establish strategic direction and business plans for a functional group.
  • Ability to initiate and implement changes that improve the quality and safety of patient-care delivery.
  • Ability to provide leadership, influence others to meet patient needs and shared goals, prioritize system resources, promote cooperation, and act as a role model, resource, and mentor.
  • Ability to supervise, coach, mentor, train, and evaluate work results.
  • Ability to use information and stay current with technology developments to communicate, manage knowledge, mitigate error, and support patient-care decisions.
  • Knowledge of current nursing theories, principles, practices, standards, emerging technologies, techniques, and approaches, as well as the health care system and accountability for practice outcomes.
  • Knowledge of applicable laws, rules, regulations, accrediting and certifying standards, and hospital and unit policies, protocols, and procedures governing nursing care.
  • Knowledge of organizational, administrative, fiscal, and personnel-management principles and practices relevant to nursing in health care.
  • Knowledge of current health care and hospital organization and administration sufficient to provide clinical management, leadership, coordination, and operational direction.

Responsibilities

  • Assist with operational aspects of designated units while providing mentoring and leadership support to staff.
  • Supervise the delivery of quality, therapeutic, and cost-effective patient care in accordance with standards of practice, hospital protocols, policies, procedures, and desired outcomes.
  • Assist the Patient Care Manager with administrative and management functions and assume delegated duties during the manager’s absence or as assigned.
  • Coordinate and direct patient-care operations for an assigned shift on behalf of the Patient Care Manager.
  • Facilitate staff orientation, training, and ongoing development; assist with coaching, development, and corrective action as appropriate.
  • Participate in ongoing and annual employee performance evaluations.
  • Monitor and evaluate patient-care processes and outcomes to support competent, compassionate care, smooth workflow, and desired outcomes.
  • Interpret unit, department, and organizational philosophy, objectives, policies, and procedures to staff; communicate expectations and monitor performance.
  • Participate in unit goals and program planning, and in development and evaluation of programs and special projects as assigned.
  • Support continuous quality, process, and performance improvement and unit-level risk management programs.
  • Provide competent and compassionate patient care appropriate to the patient’s age and condition, serve as a role model and mentor, and assist with unit workload.
  • Serve as a liaison to the Patient Care Manager.
  • Provide consistent and timely information and feedback to the Patient Care Manager.
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