Assistant Patient Care Manager -Adult Emergency Department, FT, Days
About The Position
The Assistant Patient Care Manager (APCM) oversees the operations and patient flow of a designated Emergency Department Care Center during the assigned shift. The APCM completes daily or shift-specific quality audits and Managing for Daily Improvement (MDI) boards, facilitates daily staff huddles, and directs the delivery of quality, patient-centered care in a financially responsible manner. The role works in collaboration with and under the supervision of the Patient Care Manager (PCM), assumes responsibility for the unit when the PCM is absent, and supports 24/7 unit coverage. This is a full-time, 1.0 FTE, day-shift role based onsite at the Hyde Park campus. The employee must be based in the greater Chicagoland area.
Requirements
- Graduate of an approved school of nursing.
- Bachelor’s degree in nursing.
- At least two years of nursing experience.
- At least one year of clinical experience.
- Charge nurse experience with demonstrated leadership skills, or equivalent experience.
- Excellent interpersonal communication skills to maintain open communication among staff, Care Center and sector leadership, other health care professionals, and departments.
- Current Illinois RN license.
Nice To Haves
- Master’s degree.
- Experience working at an academic medical center.
- Experience working in a unionized environment.
- Relevant specialty certifications.
Responsibilities
- Oversee operations and patient flow of a designated Care Center during the assigned shift.
- Complete daily or shift-specific quality audits and Managing for Daily Improvement (MDI) boards.
- Facilitate daily huddles with staff.
- Direct delivery of quality, patient-centered care in a financially responsible manner.
- Collaborate with Patient Care Managers to support changes and new and existing programs, incorporating staff input and feedback.
- Assist in developing goals consistent with department goals and the hospital’s mission.
- Use appropriate resources and departments to facilitate operations.
- Participate in committee work and task force assignments as needed.
- Identify issues, present strategies, and act as a change agent to resolve patient care issues.
- Assume responsibility for the unit in the Patient Care Manager’s absence and support 24/7 unit coverage.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
