ASSISTANT PATIENT CARE MANAGER (Registered Nurse)- FT Days (8 Hour)

Stanford Health Care•Palo Alto, CA

About The Position

The Assistant Patient Care Manager assists the Patient Care Manager with clinical management and administrative coordination of designated patient care units or services, supporting achievement of unit goals and objectives. The role serves as a resource for the care unit and representative of the Patient Care Manager. It typically includes supervising patient care staff and operations for an assigned shift and/or coordinating administrative functions, while ensuring consistent implementation and monitoring of organizational policies and standards of care. Responsibilities combine clinical patient care and administrative work. The role provides timely information and feedback to the Patient Care Manager and requires knowledge and application of personnel policies and collective bargaining agreement requirements. Unlike a Patient Care Manager, the Assistant Patient Care Manager does not have total responsibility and accountability for the unit or service. The position assists with operational management, staff leadership and development, patient care quality, workflow, and unit-level improvement activities. It may assume Patient Care Manager duties as delegated or during the manager’s absence, and provides competent, compassionate patient care as appropriate to patient age and condition.

Requirements

Bachelor’s degree in Nursing from an accredited college or university.
Two years of progressively responsible and directly related work experience.
Registered Nurse state licensure and/or compact state licensure.
Ability to contribute to health care policy formulation in partnership with a multidisciplinary team.
Ability to delegate responsibly in accordance with individual ability, preparation, standards of practice, and regulatory guidelines.
Ability to develop programs and lead process improvement projects.
Ability to establish strategic direction and business plans for a functional group.
Ability to initiate and implement changes that improve the quality and safety of patient care delivery.
Ability to provide leadership, influence others to meet patient needs and shared goals, prioritize system resources, promote cooperation, and act as a role model, resource, and mentor.
Ability to supervise, coach, mentor, train, and evaluate work results.
Ability to use information and keep abreast of technology developments to communicate, manage knowledge, mitigate error, and support patient-care decision-making.
Knowledge of nursing theories, principles, practices, standards, emerging technologies, techniques, and approaches, as well as the health care system and accountability for practice outcomes.
Knowledge of applicable laws, regulations, accrediting and certifying standards, and hospital and unit policies, protocols, and procedures governing nursing care.
Knowledge of organizational, administrative, fiscal, and personnel management principles and practices relevant to nursing in health care.
Knowledge of health care and hospital system organization, administration, and current trends sufficient to provide clinical management, leadership, coordination, and operational direction.

Responsibilities

Assist with operational aspects of designated units while providing mentoring and leadership support to staff.
Supervise quality, therapeutic, and cost-effective patient care in accordance with standards of practice, hospital protocols, policies, procedures, and desired patient outcomes.
Assist the Patient Care Manager with administrative and management functions and assume delegated duties or responsibilities during the manager’s absence.
Coordinate and direct patient care operations for an assigned shift on behalf of the Patient Care Manager.
Facilitate staff orientation, training, and ongoing development; assist with coaching, development, corrective action, and employee performance evaluations.
Monitor and evaluate patient care processes and outcomes to support competent, compassionate care, smooth workflow, and desired outcomes.
Interpret unit, department, and organizational philosophies, objectives, policies, and procedures for staff; communicate expectations and monitor performance.
Participate in unit goal and program planning, program evaluation, and assigned special projects.
Participate in and support unit-level continuous quality, process, performance improvement, and risk management programs.
Provide competent and compassionate patient care, serve as a role model and mentor, and assist with unit workload.
Serve as a liaison to the Patient Care Manager.