Assistant Parts Manager

Lum's Auto Center•Mcminnville, OR

10d•Onsite

About The Position

Lum Family of Dealerships is seeking an enthusiastic, customer-focused Assistant Parts Manager to join their team and help lead the daily operations of their Parts Department. The Assistant Parts Manager works closely with the Fixed Ops Director to ensure efficient department operations, accurate inventory management, excellent customer service, and strong support for the Service Department. The ideal candidate is organized, dependable, professional, and passionate about the automotive industry and helping others succeed. Lum's Chevrolet GMC strives to make every customer a customer for life and believes happy employees create happy customers. They take pride in creating a family-friendly environment where teamwork, respect, and professional growth are valued. The Lum Family of Dealerships proudly supports their local community through various partnerships.

Requirements

High school diploma or equivalent preferred.
Automotive parts experience required.
Previous dealership parts experience preferred.
GM Parts experience preferred.
Leadership or supervisory experience is a plus.
Strong customer service and communication skills.
Excellent organization, attention to detail, and problem-solving abilities.
Ability to multitask and prioritize in a fast-paced dealership environment.
Experience with dealership management systems preferred.
Valid driver's license with an acceptable driving record.
All candidates selected for employment will be required to successfully complete a pre-employment background check and drug screening as part of our hiring process. The drug screening does not test for THC.

Nice To Haves

Leadership or supervisory experience is a plus.
Previous dealership parts experience preferred.
GM Parts experience preferred.
Experience with dealership management systems preferred.

Responsibilities

Assist the Fixed Ops Director with daily department operations and workflow.
Support, coach, and mentor Parts Department team members.
Provide exceptional service to retail customers, wholesale customers, technicians, and internal departments.
Assist customers in identifying and selecting the correct parts in a friendly, professional, and efficient manner.
Answer phone calls, provide pricing and availability information, and assist with customer questions.
Review estimates to ensure parts accuracy and proper pricing.
Recommend companion parts, accessories, and dealership specials when appropriate.
Pull, stage, and deliver parts to technicians while maintaining accuracy and efficiency.
Monitor inventory levels and notify management of critical or low-stock items.
Locate and order out-of-stock, special-order, and emergency parts when needed.
Communicate with Service Advisors and technicians regarding parts availability and order status.
Manage backorders, special orders, returns, warranties, and vendor credits.
Maintain accurate inventory through organization, replenishment, and cycle counts.
Ensure retail and internal parts transactions are properly processed and billed.
Maintain accurate records of repair orders, invoices, special orders, and inventory documentation.
Assist outside sales representatives with order fulfillment.
Issue and track requested shop tools for technicians.
Help maintain a clean, organized, and efficient Parts Department.
Support departmental goals for customer satisfaction, profitability, and operational excellence.
Perform additional duties as assigned.

Benefits

Health insurance (Lum currently pays 90% of the employee-only base plan premium; family coverage available)
Dental insurance
Vision insurance
401(k) after one year of full-time employment
Paid Time Off and paid holidays
Holiday Savings Plan
Employee Demo Program
Generous employee discounts
Employer donation matching
Employee referral program
Paid training opportunities
Fun, family-oriented work environment