Assistant Operations Supervisor

The Greenbrier Hotel • White Sulphur Springs, WV

72d • Onsite

About The Position

This position is for an Assistant Operations Supervisor in the Golf department, specifically as a Bag Room Supervisor. The role requires a strong understanding of golf, leadership skills, and the ability to manage a team of 25. The supervisor will be responsible for customer interaction, problem-solving under pressure, and overseeing daily operations of the bag room.

Requirements

• 4 years in the golf business
• Thorough knowledge of the game of golf
• Prior demonstration of organizational skills
• Prior supervisory experience or at least prior leadership demonstration in a golf bag room environment
• High School Diploma or G.E.D. and some college
• Ability to speak clearly, quickly and accurately
• Ability to communicate with a variety of people
• Polished telephone etiquette
• Mechanical knowledge
• Some golf cart maintenance knowledge
• Golf equipment and repair knowledge
• Office equipment experience
• Computer skills
• Typing skills – 20 words per minute
• Ability to operate range ball machine and range ball picker
• Standing 8 – 10 hours per day
• Lifting 10 – 20 pounds on a daily basis
• Some bending and stooping
• Must be mobile at all times
• Ability to walk quickly up and down hills
• Must be able to adapt to changing conditions throughout the day
• Must be able to work in wind and rain
• Moving golf carts
• Working in wet areas (cart washing bay)
• Some supervision needed
• Most ideas and work are self-motivated
• Independent problem solving
• Very detail oriented
• Highly organized
• Must be able to read and analyze starters sheets, and tournament pairings
• Neat and tidy
• Must be able to evaluate performance to subordinates and articulate it verbally and in writing
• Track record of completing assignments
• Constant pressure and deadlines
• Must be effective while performing several different duties simultaneously
• Prioritize and reprioritize constantly

Responsibilities

• Oversee the daily operations of the golf bag room.
• Lead, motivate, and delegate responsibilities to a staff of 25.
• Interact with customers and provide excellent service.
• Solve problems calmly and quickly under pressure.
• Manage golf cart maintenance and operations.
• Handle golf equipment and perform minor repairs.
• Operate range ball machines and pickers.
• Read and analyze starters sheets and tournament pairings.
• Responsible for weekly scheduling.
• Evaluate performance of subordinates verbally and in writing.
• Manage assignments, deadlines, and constant pressure.
• Perform several different duties simultaneously.
• Prioritize and reprioritize tasks constantly.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree