Assistant Operations Manager (Leadership Development Program)

Pyramid Global Hospitality•Boston, MA

1d•Onsite

About The Position

Pyramid Global Hospitality is seeking recent college graduates for its Leadership Development Program (LDP). This 12-month immersive program is designed to launch careers in hotel management through a blend of classroom learning, on-the-job training, and mentorship. Participants will be placed in an Assistant Manager role from day one, with tailored development tracks focusing on leadership, operations, and business acumen. The program offers exposure to all facets of hotel operations, senior leadership, and company culture, along with leadership and supervisory skills training. Cross-functional exposure to departments like Business Development, Revenue Management, Sales & Marketing, Rooms Division, and Human Resources will be provided through monthly meetings. Online coursework will cover topics such as Time Management, Building Relationships, Motivating Teams, Conflict Resolution, Critical Thinking, and Performance Coaching.

Requirements

Recent college graduate or graduating senior with a Bachelor's degree or equivalent in Hospitality Management.
High-level critical thinking and problem-solving ability.
Strong communication skills.
Passion for hospitality and leadership.
Authorized to work in the U.S. (sponsorship not provided during the program).

Responsibilities

Gain real-world exposure across key departments in Hotel Operations.
Develop leadership, operational, and business acumen.
Learn about all facets of hotel operations.
Gain exposure to Pyramid Global senior leadership and company culture.
Receive leadership and supervisory skills training and coursework.
Potentially gain exposure to brand environments and distinctive hotel properties.
Have opportunities for Taskforce Management (dependent on availability).
Gain cross-functional exposure to Business Development, Revenue Management, Sales & Marketing, Rooms Division Leadership, and Human Resources.