Assistant Operations Manager

Raffle Parking • West University Place, TX

12d • $18 - $22 • Onsite

About The Position

The Assistant Operations Manager directly supports the Operations Manager in overseeing and managing the day-to-day operations for the Raffle Parking portfolio. This role is responsible for account performance, including financial objectives, business development, leadership and management of the management team and entry-level associates, and client satisfaction.

Requirements

• Associates degree from a four-year college or university.
• A minimum of two to three (2-3) years of experience as a supervisor (or similar) position.
• Knowledge of general business practices including accounting, human resources, and customer service.
• Availability to work flexible, full-time schedule (generally Tuesday - Saturday, 10am - 7pm).
• Must have and maintain a valid driver’s license and clean driving record.
• Strong leadership skills.
• Excellent written and verbal communication skills.
• Ability to work in a fast paced and results focused environment.
• Works well as a team player.
• Ability to interact professionally with all levels of management, employees, and clients.

Nice To Haves

• Job duties include exposure to inclement weather.

Responsibilities

• Manage and oversee all aspects of parking operations and staff within the location’s portfolio.
• Review client statements, portfolio performance based on revenue analysis, profit & loss reports, and various accounting-based reports.
• Assist with annual budgeting and performance of location portfolio.
• Provide excellent customer service to customers.
• Responsible for training and development of supervisors, cashiers, and valet drivers.
• Understand and meet organizational objectives, customer needs, and contractual obligations.
• Act as a liaison to senior management and executive team to keep them up to date with all operational matters.
• Engage with vendors to solicit proposals, analyze the responses, and formulate a recommended solution to the client.
• Maintain professional communication with customers, clients, vendors, and co-workers.
• Responsible for interviewing, hiring, and terminating personnel as necessary.
• Perform maintenance or repairs on the parking system (e.g., gate repairs, stuck tickets, paper supply refills).
• Ensure compliance of company and client policies and procedures.
• Ensure compliance with local, state, and federal laws.
• Perform other duties as assigned.

Benefits

• Competitive salary aligned with experience
• Bonus potential based on performance
• Health & Dental Insurance
• Generous Paid Time Off
• Development. Apply comprehensive proprietary learning tools to foster your career
• Opportunity. Take control of abundant career advancement opportunities.
• Innovation. Utilize industry leading technology and systems.
• Competitive Compensation.
• Exposure. You will gain experience in all areas of Raffle Parking’s business.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree