Healthcare Assistant Operations Manager ($500 Sign on Bonus)

Hero Practice Services•Santa Fe, NM

1d•$56,000 - $62,000•Onsite

About The Position

Adventure Dental, Vision, & Orthodontics in Santa Fe, New Mexico, is seeking an Assistant Operations Manager for a pediatric dental, vision, and orthodontic practice. The position supports patient and organizational goals by managing front-office processes and assisting with human resource functions. It reports to the Operations Manager. The stated pay range is $56,000–$62,000 per year, with a $500 sign-on bonus and bonus opportunities. The role may also include other duties that support the business and its mission to provide high-quality, compassionate services to underserved children.

Requirements

At least one year of demonstrated administrative experience.
Availability to work weekends.
Ability to multitask and complete tasks correctly and on time.
Strong interpersonal and listening skills, with a friendly and outgoing demeanor.

Nice To Haves

Previous experience in a dental practice.
Knowledge of ECW/Dolphin Database, payroll, Intero order processing systems, Google Docs, Document Portal spreadsheet software, Word, and Excel.

Responsibilities

Foster teammate satisfaction and retention by developing strategies to achieve organizational goals, being available to staff, accepting feedback, developing subordinates’ skills, and encouraging growth.
Schedule appointments for all patient services.
Manage and monitor office processes, including employee files, insurance benefit verification, timesheets and payroll submission, and supervision of front-desk staff.
Improve processes, products, and services through modern and creative thinking.
Create appropriate contracts and payment plans for private-pay patients.
Ensure patients are teched and scribed in a timely manner, and assist the team when it falls behind.
Prepare accurate patient insurance letters.
Keep the practice clean and presentable, including cleaning restrooms and the patient lobby, mopping, vacuuming, and dusting.
Perform other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children.