ASSISTANT OPERATIONS MANAGER - FRESNO WAREHOUSE

The Salvation Army Southern California•Fresno, CA

1d•Onsite

About The Position

The Assistant Operations Manager (AOM) works under the guidance and supervision of the center Operations Manager. The AOM supports, mentors, and leads program participants; helps ensure the Work Therapy Unit (WTU) operates efficiently; assists with logistics, production planning, and quality assurance; and helps maintain a safe and healthy work environment. Once fully trained, the AOM oversees daily operations when the Operations Manager is absent.

Requirements

High school diploma or equivalent.
At least 2 years of verifiable work experience in warehouse operations, logistics, or production.
Ability to work collaboratively and communicate effectively with all levels of staff, and to provide effective written and verbal feedback.
Current valid driver’s license and ability to pass an MVR report.
Ability to learn and operate warehouse equipment.
Strong organizational and problem-solving skills.

Nice To Haves

At least 1 year of verifiable experience supervising volunteers, interns, employees, or program participants.
Proficiency with warehouse procedures and policies, including logistics, equipment, safety, and purchasing.
Forklift certification.

Responsibilities

Assist the Operations Manager with daily operations, including inventory control, pricing strategies, and logistics.
Help ensure the Work Therapy Unit operates efficiently by monitoring key performance indicators and standard operating procedures.
Lead assigned functions and duties in the Operations Manager’s absence once fully trained.
Coach, support, and mentor program participants during work therapy, using positive or negative corrective reports to influence and reinforce appropriate behavior.
Comply with program requirements, submit required WTA evaluations, and participate in Case Conferences as directed.
Assist with required reports, space planning, and efficient flow of goods and materials.
Monitor and meet daily store allocations by coaching, managing workflow, and developing actionable production plans.
Assist with managing and coaching staff under the Operations Manager’s direction; review timesheets, schedules, and staffing requirements for employees and beneficiaries.
Maintain a safe and healthy work environment by establishing and enforcing standards and procedures and complying with internal, local, and state regulations.
Oversee repair and maintenance of warehouse equipment, including forklifts, augers, carts, and miscellaneous equipment.
Follow standard operating procedures for purchasing supplies, conducting auctions, and processing commodities.
Conduct required meetings and facility audits, and provide meeting agendas to attendees in advance.
Perform additional duties as assigned.