Assistant Operations Manager

Beacon Mobility • Hudson, MA

4d • $65,000 - $70,000 • Onsite

About The Position

We are seeking an Assistant Operations Manager who will oversee all operational aspects of a multi-service, fast-paced operating environment. This position will manage 50+ drivers, 49+ daily routes, 60+ vehicles, Transportation Coordinators, and Trainers. The ideal candidate will have the following skills and experience to positively impact the lives of children in your community by providing mobility without limits.

Requirements

• Bachelor’s degree or equivalent work experience in operations management, business administration, or related field.
• 5+ years of progressive work experience in a work environment that is fast-paced. management of hourly staff, and responsible for managing metrics.
• Proficient experience in the use of Microsoft Office
• Maintain a good driving record and enjoy working in an environment that is 100% committed to supporting our students
• Self-motivated, show initiative and have a strong work ethic.
• Must be comfortable with early-morning hours.
• Exhibit strong leadership skills and can successfully supervise and direct teams.
• Effective customer service and conflict resolution skills.
• Must be detail-oriented and like solving problems.
• Maintain a very high standard of accuracy and confidentiality.
• Safety & Compliance Leadership = demonstrates commitment to safety, compliance & risk reduction; working knowledge of DOT, SPED, etc,
• Ability to make sound, timely judgement in fast paced environment.
• Ability to communicate effectively with direct, respectful feedback/difficult conversations
• Technological savvy: ability to quickly learn and master new systems and programs and leverage technology
• Ability to manage conflict and model respectful behavior – emulate Beacon values.

Responsibilities

• Serve as contact to the school districts we serve.
• Interview, hire, and train new transportation coordinators/supervisors.
• Prepare monthly work schedules.
• Maintain appropriate staffing levels for drivers and monitors.
• Ensure all employees have proper certifications, training, and licensing.
• Oversee the maintenance function at your office and keep our vans in a high state of readiness.
• Review and prepare billing each month.
• Assist with any other tasks or projects as assigned by Senior Operations Manager or Vice President.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level