Assistant Operations Manager (Property & Leasing Management) - Allen Garage Center

SP Plus•Houston, TX

10h•Onsite

About The Position

SP+ is seeking an Assistant Operations Manager with Property and Leasing Management experience to assist in the day-to-day management of assigned locations. The role ensures parking operations are conducted within contractual guidelines, fosters good client relations, and promotes a professional image. The position also involves participating in programs to improve client and customer satisfaction and engaging in the development of property-level financial and operational goals.

Requirements

High School Graduate.
Must have Property and Leasing Management experience.
Must possess a valid state-issued driver’s license with current address and acceptable driving record.
Speaks clearly; Listens and gets clarification; Responds well to questions.
Writes clearly and informatively; Able to read and interpret written information.
Have a strong customer orientation and positive attitude.
Able to respond to requests for service and assistance in a courteous and professional manner.
Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.
Exhibits sound and accurate judgment.

Nice To Haves

A minimum of six months of parking experience preferred.

Responsibilities

Assist in the management of day-to-day activities of assigned locations.
Ensure appropriate customer interaction.
Supervise the completion of all evening closing reports.
Process bank deposits.
Schedule staff.
Supervise frontline staff (e.g. cashiers, valet attendants, maintenance porters, etc.).
Prepare month-end reports.
Audit daily cashier shift reports.
Monitor and check time cards.
Hire and train frontline staff.
Review damage claims.
Disburse petty cash.
Prepare the annual budget.
Courteously assist customers by answering any questions they may have.
Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager.
Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.
Assist with cleanup of debris, water, oil spills and etc.
Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage.
Assist Facility Manager with other duties as needed.