Assistant Operations Manager - Route & Field Operations

Doodycalls New Jersey (Morris) • Morris Plains, NJ

2h • $50,000 - $58,000 • Hybrid

About The Position

We are looking for a hands-on Assistant Operations Manager. You will be producing routes, managing technicians, dealing with vehicles, equipment, weather, and real daily problems. If you are looking for an office-only management job, this is not the proper role. This role requires hands-on field involvement, vehicle awareness, and the ability to jump in when things go wrong. If you have never worked in a field-based or blue-collar operation, this role will not be a good fit.

Requirements

• Prior experience in route-based or field operations
• Comfortable managing schedules, people, and daily changes
• Basic computer skills (routing software, spreadsheets, email)
• Strong communication and customer service skills
• Valid driver’s license and ability to drive company vehicles
• Worked in field services, routes, trades, logistics, or blue-collar operations
• Supervised or led people who work outdoors
• Experience with vehicles, equipment, or route-based work
• No problem getting dirty, walking properties, or working outside
• A “fix-it-now” mindset instead of a “send-an-email” mindset

Nice To Haves

• Former technicians, field supervisors, dispatchers, or working foremen are strongly encouraged to apply.

Responsibilities

• Build, adjust, and manage all daily technician routes
• Handle call-outs, weather issues, breakdowns, and schedule changes
• Communicate directly with technicians throughout the day
• Perform ride-alongs, spot checks, and field audits
• Step into the field or onto a route when coverage is needed
• Coordinate basic vehicle scheduling and maintenance
• Monitor equipment condition and report issues
• Respond to customer issues and resolve problems quickly
• Track daily metrics: stops completed, hours, mileage
• Assist with onboarding and hands-on training of new technicians

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed