Assistant Operations Analyst

Premier Foods

40d•Hybrid

About The Position

This is an exciting opportunity to join a small team that is expanding in North America. Premier Foods is one of the largest food manufacturing companies in the UK and is expanding its presence of their beloved brands in North America. In this role you will have the opportunity to help build the North American business working closely with a small agile team, while being backed by a large FMCG business. The Assistant Operations Analyst will support Premier Foods’ North America commercial teams across Grocery and Bakery channels by owning and optimizing customer setup, promotional execution, data administration, product onboarding, trade show logistics, and customer-side compliance documentation. This role ensures flawless operational delivery, enabling the Sales team to drive growth consistently and efficiently. Please note the Sales Ops team will be based in Chicago with meetings taking place in this area, therefore the role cannot be done remotely.

Requirements

3+ years' experience in Operations analyst or related roles (CPG preferred).
Experience of working with international businesses is advantageous
Strong organisational skills with ability to manage multiple customers, tasks, and systems.
Experience with Syndigo, GS1, or similar product content platforms.
Knowledge of promotional processes and customer-side execution requirements.
Excellent communication skills and ability to work cross-functionally

Responsibilities

Manage all customer setup processes, ensuring accurate and timely onboarding of Premier Foods products and data.
Oversee customer-side promotional setup, validating mechanics, timelines, and internal alignment.
Complete and track all new line forms, including Syndigo and GS1 system uploads.
Coordinate sample requests, imagery needs, and stock management for NPD and ongoing SKUs at IMT.
Lead trade show administration including booth booking, logistics, samples, and follow-up actions.
Partner with Marketing to brief and approve trade show design requirements.
Maintain customer documentation such as insurance certifications, FDA documentation, and food safety certifications.
Support Sales with data analysis, customer reporting, insight generation as well as general administration and travel support.
Improve and maintain operational processes for efficiency, accuracy, and compliance.
Collaborate cross-functionally with Supply Chain, Marketing, Finance, and Customer Teams to ensure seamless delivery.