Assistant, Office Administration

ReSource Pro•New York, NY
•$17 - $25•Onsite

About The Position

As an Assistant, Office Administration for ReSource Pro, you will help ensure efficient operation of the New York City office by managing administrative tasks, office logistics, and vendor communications. You will provide administrative support through scheduling and communication and collaborate across teams to maintain a productive and professional workspace. This full-time role is based at the ReSource Pro office in New York City. Candidates must live within a reasonable commute of the office and be able to work there four days a week. The role supports day-to-day office operations, including office supplies and maintenance, building and space matters, mail and package distribution, meeting coordination, and basic technology troubleshooting. It also includes calendar management, responding to inquiries, and collaboration with administrative support teams and colleagues across the organization. The position is expected to uphold professionalism and foster respectful, constructive, solution-oriented communication. The salary range is $17–$25 per hour. Pay decisions depend on qualifications, experience, skills, geography, and internal equity. The role is eligible for an annual bonus. ReSource Pro describes itself as a global organization focused on serving the insurance industry and emphasizes its Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self.

Requirements

  • High school diploma or equivalent.
  • At least 1 year of executive and/or administrative support experience.
  • 1–2 years of experience with business communication, including event or office management support.
  • Exceptional organizational skills and the ability to multitask, manage multiple projects, and meet deadlines.
  • Demonstrated customer-centric behavior.
  • Strong written, oral, and presentation communication skills.
  • High accuracy, attention to detail, and project management skills.
  • Technology proficiency, including Microsoft Outlook, Word, Excel, and PowerPoint.
  • Must reside within a reasonable commuting distance of the New York City office and be able to work there four days a week.

Responsibilities

  • Handle general office administration and logistics, including supply management, maintenance, repairs, cleaning office equipment, managing breakroom and kitchen supplies, and communicating with vendors.
  • Coordinate with the Lead Executive Coordinator to meet internal needs in a timely manner.
  • Respond to building and space matters, including security card access, and work with building management on office needs, repairs, and requests.
  • Maintain a system for sorting, tracking, and timely distribution of mail and packages; prepare outgoing deliveries, retrieve and distribute incoming deliveries, and purchase postage and mailing supplies.
  • Coordinate and prepare meetings, including hosting visitors and guests.
  • Coordinate with the ReSource Pro IT department or local resources to address technology issues and provide office IT troubleshooting as needed.
  • Perform day-to-day administrative tasks, including scheduling meetings, calendar management, prioritizing, and responding to inquiries.
  • Maintain relationships with administrative support in other departments, including offshore support teams, to increase collaboration.
  • Collaborate across the organization to keep projects moving forward while maintaining the professionalism expected of the office of the C-Suite.
  • Promote a respectful, collaborative workplace through professionalism, constructive conversations, open and solution-oriented communication, and a focus on shared goals and productivity.

Benefits

  • Generous paid time off plan, paid holidays, and floating holidays.
  • 100% employer-paid employee healthcare beginning on Day 1.
  • Eligibility for medical, dental, and vision benefits beginning on Day 1.
  • 401(k) with employer match, vested on Day 1.
  • Eligible for an annual bonus.
  • Growth and development opportunities across the organization.
  • Opportunity to work for a growing, global organization and engage with clients and internal partners.
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