Assistant Nurse Manager, Float, AVH

Highmark Health•Natrona Heights, PA

25d

About The Position

The Assistant Nurse Manager manages, supervises, and coordinates the daily operations of a patient care department under the direction of the Nurse Manager, providing clinical and administrative leadership and expertise. The role contributes to strategic planning and the attainment of department, unit, organization, and network goals. The Assistant Nurse Manager supports leadership, quality and patient safety, customer satisfaction, financial stewardship, and staff professional growth and development. The position helps ensure patient care meets professional nursing standards, evidence-based practices, patient safety goals, and regulatory guidelines, while supporting operational and performance improvement initiatives. Employees must follow the company’s ethical, legal, privacy, information-security, and business-conduct requirements, including HIPAA and applicable laws and policies. The role may involve access to confidential customer information, which must be protected.

Requirements

Bachelor’s Degree in Nursing required within 3 years of hire or transfer.
At least 1 year of demonstrated clinical leadership experience.
Current Pennsylvania RN licensure or current multistate licensure through the enhanced Nurse Licensure Compact (eNLC).
CPR certification.
Act 34 Criminal Background Clearance Certificate.
Act 33 Child Abuse Clearance Certificate.
Act 73 FBI Fingerprinting Criminal Background Clearance Certificate.

Nice To Haves

Master’s Degree in Nursing.
National certification.

Responsibilities

Role-model the organization’s mission, vision, values, and professional behavior; support staff through organizational change.
Conduct monthly unit conferences with minutes when delegated, attend meetings as directed by the Nurse Manager, and support unit-based shared governance.
Complete delegated associate performance appraisals, including peer feedback, professional-development plans, and employee self-appraisals.
Promote staff professional development, specialty certification, employee engagement, and leadership rounding; conduct quarterly staff check-ins.
Partner with the Nurse Manager to plan and implement activities that ensure nursing care meets professional standards, evidence-based practices, patient safety goals, and regulatory guidelines.
Monitor quality and patient-safety performance, develop action plans and timelines for unmet goals, participate in regulatory readiness, and assist with the unit quality plan.
Participate in operational excellence and performance-improvement projects, including throughput and other quality initiatives.
Collaborate with patients, families, peers, and departments to support patient experience goals; investigate concerns, provide feedback, and round daily to assess patient and family needs.
Collaborate with the Nurse Manager on plans to address patient-experience improvements and progress toward established goals and metrics.
Implement the financial plan with the Nurse Manager and steward staff, facilities, equipment, and other resources effectively while maintaining patient-care standards.
Maintain staffing FTE and goods-and-services spending within budget, complete variance reports, monitor monthly budget performance, and complete the daily productivity tracker.
Work with the Nurse Manager to address overtime use and document discussions as needed.
Coach and mentor staff; support appropriate orientation, onboarding, education, credentialing, and professional development in collaboration with education development specialists.
Encourage staff participation in councils, committees, nursing grand rounds, and other educational programs; foster and participate in peer review.
Identify one area for personal improvement annually and develop a plan to improve.
Comply with HIPAA, privacy and information-security policies, the Code of Business Conduct, and applicable legal and regulatory requirements.