Assistant Nurse Manager -Intensive Care Unit

Health Care District of Palm Beach County•Belle Glade, FL

About The Position

The Assistant Nurse Manager (ANM) is a frontline nursing leadership role coordinating high-quality, safe, and timely patient care in the Intensive Care Unit at Lakeside Medical Center. The position integrates unit-based operational leadership and serves as a clinical leader and educator. The ANM may take a patient assignment or serve as charge nurse when operational needs require. The ANM leads and coordinates nursing staff activities, assigns and delegates care according to patient acuity and staff competencies, monitors staffing, supports compliance with clinical and regulatory standards, and promotes a safe, therapeutic, patient- and family-centered environment. The role works with the Nurse Manager on departmental goals and performance improvement, supports staff education and development, and serves as a liaison among patients, families, physicians, and interdisciplinary teams. The ANM also supports onboarding and competency validation, helps resolve patient concerns and grievances, audits clinical documentation, and participates in quality, customer service, recruitment, retention, and community outreach activities. The role includes privacy and HIPAA compliance responsibilities and assigned duties in emergency preparedness and the Hospital Incident Command System (HICS).

Requirements

  • Nursing degree from an accredited program.
  • Minimum three years of acute care nursing experience.
  • Active Florida Registered Nurse license.
  • BLS certification.
  • ACLS certification.
  • NIH Stroke Scale (NIHSS) certification, or obtain it within the defined timeframe.
  • Critical care registered nurse specialty certification (e.g., CCRN) or leadership certification (CNML, NEA-BC, or NE-BC) required within two years, unless held at hire.
  • Comply with HIPAA and confidentiality requirements.
  • May be required to complete Agency of Health Care Administration (AHCA) background screening and clearance.

Nice To Haves

  • Bachelor of Science in Nursing (BSN).
  • Emergency or ICU experience.
  • Critical care (e.g., CCRN) or leadership (CNML, NEA-BC, or NE-BC) certification at hire.

Responsibilities

  • Lead and coordinate safe, effective patient care during assigned shifts through planning, communication, direction, and evaluation of nursing staff activities.
  • Assign and delegate patient care based on acuity, patient needs, and staff competency and skill mix; monitor staffing using approved staffing grids.
  • Ensure compliance with hospital policies, professional nursing standards, the Nurse Practice Act, National Patient Safety Goals, and applicable regulatory requirements.
  • Lead daily safety huddles and communicate priorities, risks, and patient care issues.
  • Provide timely feedback, coaching, and recommendations to improve care quality and staff performance.
  • Serve as a professional role model in clinical judgment, professionalism, communication, and problem-solving.
  • Support staff education on hospital and departmental policies, procedures, and evidence-based practice.
  • Supervise appropriate use, documentation, and charging of resources; identify opportunities to improve resource allocation and supply utilization.
  • Collaborate with the Nurse Manager to establish departmental goals, performance improvement strategies, and action plans.
  • Function as charge nurse or assume a patient assignment when operational needs require.
  • Liaise among patients, families, physicians, and interdisciplinary departments to promote positive outcomes and compassionate care.
  • Audit clinical documentation for accuracy, completeness, and regulatory compliance.
  • Promote a safe, therapeutic environment and patient- and family-centered care.
  • Round on patients and families to assess satisfaction, address concerns, and support service recovery.
  • Participate in investigation and resolution of complaints and grievances.
  • Support onboarding, orientation, and ongoing competency validation of nursing staff.
  • Monitor preceptor performance and new staff progress during unit-specific orientation.
  • Conduct or participate in preceptee evaluations and identify needs for additional education or remediation.
  • Educate staff on new or revised policies, procedures, and practice changes.
  • Assist with corrective action, coaching, and performance improvement education as needed.
  • Participate in peer interviews, performance evaluations, and recruitment and retention activities.
  • Serve as a clinical resource and mentor; foster teamwork, professional growth, and engagement.
  • Participate in performance improvement, quality, and customer service teams.
  • Participate in community outreach and stroke awareness activities as assigned.
  • Protect patient confidentiality and comply with HIPAA and organizational privacy policies, limiting access to and disclosure of protected health information to the minimum necessary.
  • Access medical records only as required for direct or indirect patient care and leadership oversight; make disclosures only as permitted by law and policy.
  • Perform assigned roles within the Hospital Incident Command System (HICS) and participate in emergency preparedness and disaster response activities as required.
  • Maintain personal clinical and leadership competency and engage in professional development.
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