Assistant Mortgage Officer (Multifamily & Affordable Housing Lending)
About The Position
The Assistant Mortgage Officer supports mortgage officers with due diligence for the origination, closing, and conversion of multifamily loans. The role ensures loan documents are accurate and delivered to Portfolio Services on time, orders and tracks third-party reports, processes invoices, and reports on loan closing and conversion readiness. It also serves as Office Manager for CPC’s Central Region/Syracuse field office. The position prepares loan packages and documentation, supports borrower and development-team due diligence, tracks loan pipelines, and coordinates with borrowers, mortgage officers, closings staff, and Portfolio Services to complete and schedule closings. The role also performs market research and office administration, supports events and travel, and maintains office and project records.
Requirements
- Strong proficiency in Microsoft Word, Excel, and PowerPoint.
- Strong analytical ability applied to loan processing, documentation, due diligence, and closing or conversion readiness.
- Superior communication skills for clear communication with internal and external parties.
- Ability to provide excellent customer service to borrowers, internal partners, and other stakeholders.
- Ability to work collaboratively with others, including listening, negotiating, and leadership skills.
- Project and time management skills, including multitasking and prioritizing responsibilities across loan packages, third-party reports, pipeline status, and office administration.
- Initiative and ability to work as a self-starter when supporting mortgage officers and office needs.
- Authorization to work in the United States; CPC does not provide employment sponsorship.
Nice To Haves
- Undergraduate degree.
- 1–2+ years of experience in loan processing and documentation.
- Understanding of multifamily loan processing and documentation.
- Comprehension of the elements of a mortgage offering and a clear understanding of the steps necessary to successfully close a deal.
Responsibilities
- Prepare closing and related packages for construction and permanent loans, including conversions, Freddie Mac, and SONYMA, for submission to Portfolio Services.
- Order, review, and track third-party reports; prepare environmental report memos; and review construction contracts, insurance binders, and other closing or conversion requirements.
- Review loan applications and conduct due diligence on borrowers and their development teams, including reference and credit checks.
- Prepare term sheets and commitment letters with mortgage officers after loan approval, and review issued SONYMA commitments for pension fund permanent loans.
- Oversee scanning of documents into the Navigator document management system.
- Conduct market research for individual projects as needed.
- Maintain and frequently update loan pipeline status.
- Coordinate with the Closings Coordinator, borrowers and their teams, and mortgage officers to complete closing packages; provide checklists and track received items until the closing file is complete.
- Participate in closing conference calls and work with borrowers and Portfolio Services to schedule closing dates.
- Work with External Affairs and mortgage officers to maintain contact lists and coordinate events, conferences, sponsorships, and event-ticket purchases.
- Manage office administration, including ordering supplies, processing invoices and expense reports, scheduling travel and staff meetings, and performing other administrative duties.
- Maintain office administrative and project files.
- Keep office attendance records and report monthly to CPC Central Office.
- Prepare monthly Mortgage Officer American Express expense reports.
Benefits
- Competitive compensation.
- 401(k) retirement plan with employer match.
- Medical, dental, and vision benefits for employees and their dependents.
- Commuter benefits.
- PTO for vacation, personal days, sick leave, holidays, jury duty, bereavement, parental leave, and disability.
- Tuition assistance program.
- Two “work from anywhere” weeks per year.
- Summer Fridays.
- Collaborative working spaces.
- Service days to support communities.
- Employee development and engagement events.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
