Assistant Mortgage Officer (Multifamily & Affordable Housing Lending)

The Community Preservation Corporation • Syracuse, NY

3d • Hybrid

About The Position

The Assistant Mortgage Officer supports mortgage officers with due diligence for the origination, closing, and conversion of multifamily loans. The role ensures loan documents are accurate and delivered to Portfolio Services on time, orders and tracks third-party reports, processes invoices, and reports on loan closing and conversion readiness. It also serves as Office Manager for CPC’s Central Region/Syracuse field office.

The position supports construction and permanent loans, including conversions, Freddie Mac loans, and SONYMA loans. It works with mortgage officers, borrowers, the Closings Coordinator, Portfolio Services, and External Affairs to prepare loan packages, complete closing documentation, maintain pipeline information, and coordinate office and event administration. This is a hybrid role working from the Syracuse office two to three days per week. The salary range is $75,000–$86,000, dependent on experience. Applicants must be authorized to work in the United States; CPC does not provide employment sponsorship.

Requirements

• Undergraduate degree.
• Strong proficiency in Microsoft Word, Excel, and PowerPoint.
• Strong analytical ability applied to loan processing, documentation, due diligence, and closing/conversion readiness.
• Superior communication skills to communicate clearly with internal and external parties.
• Excellent customer service for borrowers, internal partners, and other stakeholders.
• Ability to work collaboratively, including listening, negotiating, and leadership skills.
• Project and time management skills, including multitasking and prioritizing across loan packages, third-party reports, pipeline status, and office administration.
• Initiative and ability to act as a self-starter in supporting mortgage officers and office needs.
• Applicants must be authorized to work in the United States; employment sponsorship is not provided.

Nice To Haves

• 1–2+ years of experience in loan processing and documentation.
• Understanding of multifamily loan processing and documentation.
• Comprehension of mortgage offering elements and a clear understanding of the steps necessary to successfully close a deal.

Responsibilities

• Prepare construction and permanent loan closing packages, including conversions, Freddie Mac, and SONYMA submissions to Portfolio Services.
• Order, review, and track third-party reports, including credit, appraisal, engineering, and environmental reports; process related invoices for payment.
• Prepare environmental report memos.
• Review construction contracts, insurance binders, and other materials needed for closings and conversions.
• Review loan applications and conduct due diligence on borrowers and development teams, including reference and credit checks.
• Prepare term sheets and commitment letters with mortgage officers after loan approval.
• Review issued SONYMA commitments for pension fund permanent loans.
• Oversee scanning documents into the Navigator document management system.
• Conduct market research for individual projects as needed.
• Maintain and frequently update loan pipeline status.
• Work with the Closings Coordinator, borrowers and their teams, and mortgage officers to complete closing packages.
• Provide loan closing checklists and update them as items are received until the closing file is complete.
• Participate in loan-closing conference calls and coordinate with borrowers and Portfolio Services to schedule closing dates.
• Work with External Affairs and mortgage officers to maintain contact lists and coordinate events, conferences, sponsorships, and event-ticket purchases.
• Manage Central Region/Syracuse field-office administration, including ordering supplies, processing invoices and expense reports, scheduling travel and staff meetings, and performing other administrative duties.
• Maintain office administrative and project files.
• Keep office attendance records and report them monthly to CPC Central Office.
• Prepare monthly Mortgage Officer American Express expense reports.

Benefits

• 401(k) retirement plan with employer match
• Medical, dental, and vision benefits for employees and their dependents
• Commuter benefits
• Paid time off for vacation, personal days, sick leave, holidays, jury duty, bereavement, parental leave, and disability
• Tuition assistance program
• Two work-from-anywhere weeks per year
• Summer Fridays
• Collaborative working spaces
• Service days to support communities
• Employee development and engagement events
• Competitive compensation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level