Assistant Meat Manager
About The Position
The posting’s stated title is Assistant Meat Manager, but its description is for a Home Shopping Department Manager. The role is described as a hands-on leadership position overseeing digital order fulfillment operations, with responsibility for accurate, timely orders and customer satisfaction. It involves coordinating fulfillment processes, supporting associates, and contributing to digital sales and store success in a fast-paced, high-volume environment. The position requires flexible availability, including early mornings, evenings, weekends, and holidays. It also requires reliable attendance and compliance with company safety policies and the Code of Business Conduct. Travel is not required. The role may involve lifting up to 50 pounds and working in varying temperature environments.
Requirements
- Strong customer-service focus and excellent communication skills.
- Effective people management, coaching, and team-building abilities.
- Strong organization, time management, and problem-solving skills.
- Ability to manage work in a fast-paced, high-volume environment.
- Knowledge of digital order fulfillment and pickup/delivery operations.
- Knowledge of labor planning, scheduling, and productivity management.
- Knowledge of performance metric tracking and continuous improvement.
- Knowledge of operational standards, food safety, and compliance execution.
- Knowledge of retail, e-commerce, or Home Shopping operations.
- Knowledge of store systems, handheld technology, and fulfillment platforms.
- Ability to train, coach, and develop associates.
- Ability to lift up to 50 pounds and work in varying temperature environments.
- Flexible availability, including early mornings, evenings, weekends, and holidays.
- Reliable attendance and compliance with company safety policies and Code of Business Conduct.
Responsibilities
- Oversee daily Home Shopping Department operations and ensure timely, accurate, customer-focused order fulfillment.
- Deliver a strong pickup and delivery experience and professionally resolve customer concerns, substitutions, and refunds.
- Coordinate fulfillment processes, including picking, staging, dispensing, and delivery coordination where applicable.
- Ensure proper use of Home Shopping technology, handheld devices, and fulfillment systems.
- Monitor order accuracy, pick rates, on-time completion, labor efficiency, and customer satisfaction metrics.
- Create and manage schedules based on order volume, peak demand, and productivity expectations.
- Partner with department leaders to address inventory availability and out-of-stocks affecting orders.
- Hire, train, coach, and develop Home Shopping associates and foster a positive, accountable team culture.
- Ensure compliance with food safety, sanitation, quality, and company operational standards.
- Review performance data and take corrective action.
Benefits
- Competitive wages paid weekly.
- Associate discounts.
- Medical, dental, and other health and financial well-being benefits for eligible associates, including 401(k).
- Vacation, holidays, and sick pay, subject to eligibility requirements.
- Training, career growth, and development.
- Inclusive work environment.
- Benefits may include vision, disability, and life insurance, PTO/vacation or flexible time off, paid holidays, bereavement pay, and retirement benefits (pension and/or 401(k) eligibility).
- Associates in this position may be eligible for a quarterly bonus, if applicable.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
