Meat Assistant Department Manager

Hy-Vee, Inc.•Mason City, IA

21h

About The Position

The Assistant Meat Department Manager provides prompt, efficient, and friendly customer service and assists the Meat Department Manager in presenting fresh, innovative, high-quality products at competitive retail prices. The role supports department standards, product freshness, display rotation and replenishment, ordering, food safety, sanitation, and customer issue resolution. It also involves training employees and supervising work, and assuming management duties when the Department Manager is absent. The position includes cutting, tenderizing, and grinding meat; preparing display-case cutting lists; advising customers on meal solutions and preparation; and maintaining appropriate product temperatures and storage procedures. The role is responsible for company assets, including equipment and merchandise, and has access to confidential business and employee information. Employment is contingent on successful completion of a pre-employment drug screen.

Requirements

High school education or equivalent.
Ability to solve practical problems involving a variety of variables with limited standardization and to interpret instructions.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to file, post, and mail materials; copy data between records; interview to obtain basic information; and guide people by providing basic direction.
Ability to exert up to 100 pounds of force occasionally, 50 pounds frequently, and 10 pounds constantly to move objects.
Ability to perform physical activities including climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Visual ability, with or without correction, including near and distance vision, depth perception, color vision, and field of vision.

Nice To Haves

Over one year of related work experience preferred.
Completion of a computer meat program.
Hy-Vee food safety training.
Cornell Home Study food safety course (Effective 03/07/96).
Dale Carnegie training is encouraged.

Responsibilities

Provide prompt, efficient, friendly, and helpful customer service, including greeting customers, assisting them with products, responding to requests, and taking product orders by telephone.
Work cooperatively with coworkers to support customer satisfaction and a pleasant work environment.
Ensure department standards are met and review product freshness and appearance, pulling product by stale date.
Rotate and replenish display-case products and prepare cutting lists for case fills.
Offer meal solutions and advise customers on food preparation.
Handle and resolve customer issues.
Conduct cutting tests and order new items beyond routine replenishment.
Maintain proper product temperatures and storage procedures to preserve freshness and control shrink.
Train new employees.
Tenderize, grind, and cut merchandise.
Follow sanitation, cleanliness, personal hygiene, dress, company, and store guidelines.
Report to work as scheduled and on time.
Assume management duties in the Department Manager's absence.
Wrap, weigh, and label products; clean the department.
Provide input on goals and pricing, assist in other store areas as needed, and complete other related duties and special projects.
Instruct, assign, review, and plan the work of others; maintain standards, coordinate activities, and allocate personnel.