Meat Assistant Department Manager

Hy-Vee, Inc.•Humboldt, IA

About The Position

The Assistant Meat Department Manager provides prompt, efficient, and friendly customer service and assists the Meat Department Manager in presenting fresh, innovative, high-quality products at competitive retail prices. The role helps maintain department standards, product freshness, proper storage and temperatures, sanitation, and an orderly work area. It also involves preparing meat products, supporting customers with product choices and preparation advice, training employees, and assuming management duties when the Department Manager is absent. The position supervises and coordinates the work of Meat Specialists, Meat Wrap Coordinators, and Clerks. It is accountable to the District Store Director; Assistant Managers Operations; Perishables; Health Wellness Home; and Meat Department Manager. The work takes place in a fast-paced environment with daily exposure to dirt, noise, temperature extremes, dampness, vibrations, equipment movement hazards, cleaning chemicals or solvents, and electrical shock. Employment is contingent on successfully completing a pre-employment drug screen.

Requirements

High school education or equivalent.
Ability to solve practical problems involving a variety of variables with limited standardization and to interpret instructions.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to file, post, and mail materials; copy data between records; interview to obtain basic information; and guide people by providing basic direction.
Ability to exert up to 100 pounds of force occasionally, 50 pounds frequently, and 10 pounds constantly to move objects.
Ability to perform climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Visual ability to see from less than 20 inches to more than 20 feet, with or without correction, and to perceive depth, distinguish colors, and use the field of vision.
Successful completion of a pre-employment drug screen.

Nice To Haves

Computer meat program.
Hy-Vee food safety training.
Cornell Home Study food safety course.
Dale Carnegie training is encouraged.
Over one year of related work experience is preferred.

Responsibilities

Provide prompt, efficient, friendly customer service and treat customers with care, concern, and patience.
Greet customers, learn and use their names when possible, help them locate or reach products, assist with heavy items, and pass along customer suggestions or requests.
Answer telephone calls promptly and provide helpful service, including taking product orders.
Work cooperatively with coworkers to support customer satisfaction and a pleasant work environment.
Ensure department standards are met and review product freshness, pulling products by stale date.
Rotate and replenish display case products and prepare cutting lists for case fills.
Offer meal solutions and advise customers on food preparation.
Handle and resolve customer issues.
Conduct cutting tests and order new items beyond routine replenishment.
Maintain proper temperatures and storage procedures to ensure freshness and control product shrink.
Train new employees.
Tenderize, grind, and cut merchandise.
Follow sanitation procedures, keep the work area clean and neat, and comply with personal hygiene, dress, company, and store guidelines.
Report to work as scheduled and on time.
Assume management duties when the Department Manager is absent.
Wrap, weigh, and label products; clean the department; and provide input on goals and pricing.
Assist in other store areas and perform other job-related duties and special projects as required.
Instruct, assign, review, and plan the work of others; maintain standards, coordinate activities, and allocate personnel.
Safeguard company assets, including equipment and merchandise.