Meat Assistant Department Manager

Hy-Vee, Inc.•Orange City, IA

About The Position

The Assistant Meat Department Manager provides prompt, efficient, and friendly customer service and assists the Meat Department Manager in presenting fresh, innovative, high-quality products at competitive retail prices. The position supports department standards, product freshness, display rotation and replenishment, proper temperatures and storage, sanitation, and customer satisfaction. It also helps guide department employees and assumes management duties when the Department Manager is absent. The role involves customer service, meat preparation and product handling, training employees, ordering new items, and maintaining a clean and safe department. The position is non-exempt and requires night and weekend shifts. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

High school diploma or equivalent.
Ability to solve practical problems involving a variety of variables with limited standardization and to interpret instructions.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to file, post, and mail materials; copy data between records; interview to obtain basic information; and guide people by providing basic direction.
Ability to exert up to 100 pounds of force occasionally, up to 50 pounds frequently, and up to 10 pounds constantly to move objects.
Visual ability to see at distances from less than 20 inches to more than 20 feet, with or without correction, including depth perception, color vision, and field of vision.
Ability to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
Availability for required night and weekend shifts.
Successful completion of a pre-employment drug screen is a condition of employment.

Nice To Haves

Computer meat program training.
Hy-Vee food safety training.
Cornell Home Study food safety course (Effective 03/07/96).
Dale Carnegie training is encouraged.
Over one year of related work experience is preferred.

Responsibilities

Provide prompt, efficient, friendly customer service, including greeting customers, helping them locate or reach products, assisting with heavy items, and relaying suggestions or requests.
Answer customer calls and provide helpful service, including taking product orders.
Work with coworkers to support customer satisfaction and a pleasant work environment.
Ensure department standards are met and review product freshness, removing items by stale date.
Rotate and replenish display case products and prepare cutting lists for case fills.
Offer meal solutions and advice on food preparation.
Handle and resolve customer issues.
Conduct cutting tests; tenderize, grind, and cut merchandise.
Order new items beyond routine replenishment.
Maintain proper product temperatures and storage procedures to preserve freshness and control shrink.
Train new employees.
Follow sanitation, personal hygiene, dress, company, and store guidelines; keep the work area clean and neat.
Report to work as scheduled and on time.
Assume management duties in the Department Manager's absence.
Wrap, weigh, and label products; clean the department.
Provide input on department goals and pricing.
Assist in other store areas and perform other related duties and special projects as required.
Instruct, assign, review, and plan the work of others; maintain standards, coordinate activities, and allocate personnel.
Safeguard company assets, including equipment and merchandise.