Assistant Market Manager - Alltown Fresh

Global Partners LP•New Milford, CT

2d•Onsite

About The Position

As the Assistant Market Manager, you are the driving force behind daily operations, leading your team to deliver exceptional Guest service, uphold food safety and quality standards, and maintain a welcoming, organized, and efficient store environment. You’ll serve as both a leader and a mentor — developing your team, optimizing performance, and ensuring that every aspect of the operation reflects the Alltown Fresh commitment to excellence. This role requires an energetic, hands-on leader with a passion for people, a deep sense of accountability, and the ability to balance strategic thinking with day-to-day execution. At Global Partners, business starts with people. Since 1933, we’ve believed in taking care of our customers, our guests, our communities, and each other—and that belief continues to guide us. The Global Spirit is how we work to fuel that long term commitment to success. As a Fortune 500 company with 90+ years of experience, we’re proud to fuel communities—responsibly and sustainably. We show up every day with grit, passion, and purpose—anticipating needs, building lasting relationships, and creating shared value.

Requirements

Minimum 3 years of management experience in retail, food service, or hospitality.
Demonstrated success in leading teams and managing daily operations.
Strong organizational, communication, and problem-solving skills.
Proven ability to manage budgets, control costs, and drive profitability.
Excellent understanding of food safety and sanitation requirements.
Comfortable working in a fast-paced, guest-focused environment.
Proficiency with POS systems, inventory tools, and Microsoft Office applications.
Flexible schedule availability, including nights, weekends, and holidays.

Responsibilities

Lead, coach, and develop all store team members to achieve operational and service excellence.
Foster a culture of teamwork, respect, and accountability aligned with Alltown Fresh values.
Recruit, train, and onboard new associates and supervisors to maintain a strong, capable team.
Conduct regular performance feedback, recognition, and coaching sessions.
Oversee scheduling, labor management, and staffing levels to meet business demands.
Model integrity, professionalism, and enthusiasm in every interaction.
Ensure consistent delivery of best-in-class Guest service across all areas of the store.
Maintain a visible presence on the sales floor to engage Guests and support team members.
Resolve Guest concerns promptly and professionally, ensuring positive outcomes.
Champion the Alltown Fresh hospitality culture by training and empowering staff to connect meaningfully with Guests.
Oversee all aspects of daily store operations, including cash management, inventory control, and safety compliance.
Ensure adherence to standard operating procedures (SOPs) and company policies.
Monitor key performance metrics (sales, waste, labor, inventory accuracy, etc.) and develop action plans for improvement.
Coordinate with Regional and Corporate teams to support promotions, marketing, and community initiatives.
Maintain accurate reporting, documentation, and administrative records as required.
Oversee the preparation, presentation, and rotation of all fresh, grab-and-go, and made-to-order food offerings.
Ensure compliance with food safety, sanitation, and allergen control standards at all times.
Monitor product freshness, appearance, and quality to exceed Guest expectations.
Collaborate with kitchen and merchandising teams to optimize product mix and visual presentation.
Maintain a safe, clean, and secure environment for Guests, associates, and vendors.
Enforce all health, sanitation, and safety regulations, including OSHA and company standards.
Conduct routine inspections of store facilities, equipment, and systems; ensure timely repairs and maintenance.
Lead by example in promoting workplace safety and emergency preparedness.