Assistant Manager - Rapid City, SD

Tidal Wave Auto Spa•Rapid City, SD
•Onsite

About The Position

The Assistant Manager shares and assists with responsibilities for the site’s facility and operations. This role helps achieve established volume, revenue, and profitability goals through a self-disciplined, results-oriented approach. Assistant Managers lead by example, working alongside the team on the front line in an outdoor, fast-paced environment. The position combines administrative duties with hands-on operations and offers professional development and a potential career path to higher-level management positions. The Assistant Manager helps lead a team of 10–15 employees, supports guest service, employee training, equipment checks, and facility upkeep, and may drive occasionally for company business. The role requires working outside normal business hours, including evenings and weekends, based on company needs.

Requirements

  • At least 2 years of leadership experience.
  • Quick problem-solving and decision-making skills.
  • Ability to stand, walk, and move continuously for extended periods, including up to 8–10 hours per shift.
  • Ability to bend, kneel, reach, stoop, climb, and crouch frequently.
  • Ability to lift, carry, push, or pull up to 50 pounds regularly, and occasionally more with assistance.
  • Manual dexterity and hand-eye coordination to operate car wash equipment, hoses, and controls.
  • Visual acuity to monitor vehicle condition, equipment function, and safety compliance.
  • Ability to communicate clearly and respond quickly to safety or operational concerns in a noisy environment.
  • Willingness and ability to work in varying outdoor weather conditions, including heat, cold, humidity, and rain.
  • Ability to work safely and effectively in a fast-paced, team-oriented environment.
  • Ability to work outside normal business hours, including evenings and weekends, based on company needs.
  • Valid driver’s license and compliance with company driving standards are required if driving for company business.
  • Drug screen and background check required per state guidelines.

Nice To Haves

  • Mechanical inclination and experience preferred.
  • Restaurant management experience is ideal; related skill sets are transferable.

Responsibilities

  • Assist in leading a team of 10–15 employees and fostering a culture of teamwork and fun.
  • Provide guests with exceptional, friendly service.
  • Assist with limited administrative work and quick equipment checks.
  • Assist in training and developing employees across positions.
  • Maintain a clean and organized facility, landscaping, and equipment rooms.
  • Help meet established volume, revenue, and profitability goals.
  • Perform hands-on operational duties in a fast-paced outdoor environment.
  • Occasionally drive for company business using a company, rental, or personal vehicle, subject to company driving standards.

Benefits

  • Competitive hourly pay with the opportunity to earn weekly commission.
  • Flexible scheduling designed to support work-life balance, with 35–45 hours per week.
  • Professional growth and development opportunities.
  • PTO based on company policy.
  • Eligibility for health, dental, and vision coverage, subject to a 30-day waiting period.
  • Eligibility for a 401(k), subject to plan terms.
  • Eligibility for life insurance, short- and long-term disability, hospital indemnity, critical illness, and accidental coverage, subject to a 90-day waiting period.
  • Company-paid holidays.
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