Assistant Manager (8805) - 115 Raleigh st

Domino's Franchise•Hamlet, NC
•Onsite

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including store operations, staff support, cost and inventory control, cash control, and customer relations. The role requires setting an example, following all policies and procedures, and expecting the same standards from the crew. Assistant Managers support team training and performance, contribute to the store’s culture and profitability, and may have opportunities to progress to General Manager and franchise ownership. The position also involves operating store equipment, stocking and preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. Work includes customer and coworker communication, order entry, and a range of physical tasks in a restaurant environment, including standing, walking, lifting, carrying, pushing, reaching, and occasional climbing, stooping, or crouching.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by telephone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to use a computer keyboard or touch screen to enter orders.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform work requiring standing, short-distance walking, lifting, carrying, pushing or pulling, reaching, and occasional stair or ladder use, bending, stooping, and crouching.
  • Ability to handle deliveries that may weigh up to 50 pounds.
  • Ability to work in varying or adverse weather conditions outdoors and in store temperatures ranging from 36 degrees in the cooler to 90 degrees or above in some work areas.
  • Ability to work around food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.
  • Ability to talk and hear on the telephone and use near and mid-range vision for most in-store tasks.
  • Depth perception and ability to differentiate between hot and cold surfaces.
  • Reliable transportation to and from work.

Responsibilities

  • Manage all activities and operations during the assigned shift.
  • Set an example for the crew and follow all policies and procedures; expect the same from team members.
  • Manage staffing, paperwork, cost controls, cash control, food management, scheduling, store image, standards, customer service, attendance and punctuality, store cleanliness, marketing, and profitability.
  • Maintain inventory control and customer relations.
  • Operate all equipment.
  • Stock ingredients from delivery areas into storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and enter orders using a computer keyboard or touch screen.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload and handle deliveries, including moving supplies to storage and shelves.
  • Communicate with customers and coworkers to process orders in person and by telephone.
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