About The Position

The Assistant Manager helps oversee store operations during their shift and is responsible for ensuring that the team follows Domino’s policies and procedures. The role includes managing cost, inventory, and cash controls; maintaining product quality, store image, customer relations, and service times; and leading team members by example. The Assistant Manager also performs duties assigned to Customer Service Representatives and Delivery Experts, trains team members, maintains appropriate staffing levels, and completes required reports and other tasks requested by the General Manager or above-store leadership.

Requirements

  • Possess judgment, math skills, and the ability to multitask.
  • Be able to read maps and locate addresses within the designated delivery area.
  • Be able to navigate adverse terrain, including multi-story buildings.
  • Be able to drive in adverse weather conditions, including rain, sleet, snow, high winds, and hail.
  • Have a positive and helpful attitude.
  • Conform to Domino’s image and uniform standards.
  • Be able to work alone and with others.
  • Be willing to meet high quality-control standards in fast-paced circumstances.
  • Be able to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed.
  • Be able to make correct monetary change.
  • Be able to enter orders using a computer keyboard and touch screen.
  • Have strong hand/eye coordination.
  • Be able to receive instructions and complete tasks within a specified period of time.

Responsibilities

  • Oversee everything that happens during the assigned shift.
  • Manage cost controls, inventory control, and cash control.
  • Maintain product quality, store image, customer relations, and service times.
  • Follow all company policies and procedures and expect the same from team members.
  • Perform duties assigned to Customer Service Representatives and Delivery Experts.
  • Train team members.
  • Maintain appropriate staffing levels during the shift.
  • Complete required and requested reports.
  • Perform additional tasks requested by the General Manager and above-store leadership.
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