Assistant Manager H

Progresso•Garland, TX

About The Position

The Assistant Manager cooperates with the Manager in charge on all aspects of store operations, including customer service, sales, inventory management, staff supervision, and maintaining a positive and efficient work environment. The role supports daily store operations, helps train and coach staff, assists customers, and contributes to store presentation, safety, and security. The position requires fluency in Spanish and English, the ability to work under pressure and multitask, and availability for a flexible schedule that includes weekends and holidays. Physical requirements include lifting up to 30 pounds and standing for long periods, as well as flexing, kneeling, bending, and stooping. A high school diploma or GED is preferred.

Requirements

Demonstrate patience, courtesy, and honesty.
Have basic mathematics skills, including addition, subtraction, multiplication, and division.
Understand monetary values and be able to make change and provide receipts.
Be able to learn prices and special offers, including Taquería specials and the daily menu.
Be able to learn changing price codes and offers.
Be able to perform multiple tasks simultaneously.
Have manual skills.
Have a strong ability to resolve customer conflicts in a friendly and efficient manner.
Be able to work under pressure.
Be able to communicate with customers, employees, and suppliers.
Maintain excellent personal presentation.
Read, write, and speak Spanish and English fluently.
Be able to lift 30 pounds, stand for long periods, and flex, kneel, bend, and stoop.
Be available to work a flexible schedule, including weekends and holidays.

Nice To Haves

High school graduation or GED is preferred.

Responsibilities

Provide excellent customer service by handling inquiries and resolving issues appropriately.
Assist the manager in implementing effective product sales and promotion strategies.
Keep the store clean, organized, and stocked to maintain a flawless presentation.
Manage inventory, including product receiving, record keeping, storage, and merchandise rotation.
Handle cash and process payment transactions.
Supervise and assist with staff training by providing feedback and coaching to new members.
Advise customers where to find products.
Ensure the lights in display cases and refrigerators are on.
Address employee concerns in a timely and professional manner.
Assist with opening and closing procedures.
Follow company policies and maintain a safe and secure work environment.
Help with visual merchandising and store displays.
Perform other tasks assigned by the Store Manager.
Recognize and report suspicious activity and follow procedures in case of theft.