Assistant And General Managers

NORCROSS GROUP•Alabaster, AL

10d•$37,500 - $6,500•Onsite

About The Position

Wingstop is seeking an Assistant Manager to coordinate with the Store Manager in planning, organizing, training, and leading store operations. The role supports objectives for sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation. The Assistant Manager helps maintain a positive work environment, consistent service, and facility standards while ensuring shifts and day-to-day operations run smoothly.

Responsibilities

Understand and follow company policies, procedures, standards, specifications, guidelines, and training programs.
Train employees and help achieve company objectives for service quality and facility appearance while creating a positive working environment.
Meet scheduling requirements and cover shifts as needed to maintain uninterrupted operations; follow up with the Store Manager about callouts and no-shows.
Ensure weekly truck deliveries occur on schedule and control costs by ordering needed items.
Inspect equipment daily and maintain the temperature log.
Check that products are received in the correct unit counts and condition, follow receiving policies and procedures, and report discrepancies to the Store Manager.
Maintain readiness for QSC inspections by ensuring cleanliness, procedures, and equipment meet standards.
Monitor Shift Leads’ use of correct opening and closing procedures and compliance with company and labor policies.
Oversee Shift Leads’ efforts to meet order-accuracy and guest-service goals.
Supervise daily and weekly inventory, chicken counts, and waste with Shift Leads.
Ensure Shift Leads maintain a professional, safe, and orderly work environment.
Ensure customer complaints are handled appropriately and take over when a Shift Lead cannot resolve an issue.
Help fill in for positions while daily and weekly cleaning schedules are completed, enabling Shift Leads to delegate work to crew members.